Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

Why is Netatmo running slow?

If you are experiencing slow performance while using Netatmo.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

What does the HTTP response status code mean

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as: 2XX - Successful - Website is up & reachable. 3XX - Redirect - The website is accessible, but the browser is redirected to another page. 4XX - Browser Error - The requested page is not available or doesn’t exist. 5XX - Server Error - There are internal errors on the server. The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

What is an HTTP response time?

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

How will I know if my device is acting up?

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

I’ve tried all troubleshooting and it’s still not working, what should I do next?

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.

Is Netatmo.com down - May, 2024?

Netatmo Outages and Status

Netatmo is a French consumer electronics company that designs and manufactures smart home products. Their range of products includes weather stations, security cameras, smoke detectors, thermostats, air quality sensors, and connected home accessories. Netatmo's solutions are designed to make everyday life more comfortable, secure, and energy efficient.

netatmo.com outages reported by users in the last 24 hours

Possible Netatmo outages reported in the last 24 hours!

This chart shows the number of Netatmo outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Netatmo Outage Locations

Location

Reports

Last Reported

Bawdeswell, England, GB

1 hours ago

Madrid, Madrid, ES

1 months ago

Vienna, Vienna, AT

3 months ago

Zagreb, City of Zagreb, HR

3 months ago

Bucharest, București, RO

3 months ago

Warsaw, Mazovia, PL

3 months ago

Solcany, Nitra, SK

4 months ago

Ostrava, Moravskoslezsky kraj, CZ

4 months ago

Dendermonde, Flanders, BE

4 months ago

Budapest, Budapest, HU

6 months ago

Auckland, Auckland, NZ

8 months ago

Trois-Rivieres, Quebec, CA

9 months ago

Reykjavik, Hofudborgarsvaedi, IS

10 months ago

Oslo, Oslo, NO

10 months ago

Tromso, Troms og Finnmark, NO

10 months ago

Most common Netatmo problems reported by users

Server Connection

App

Are you experiencing issues with Netatmo right now?

Is netatmo.com not working for you? If you are having issues with Netatmo, please use one of the options below to report a problem with the service

General Tips to Fix an Netatmo.com

Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.
Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Netatmo Discussion

Suggestions? Issues? Outages?
Please share your Netatmo experience with other users around the globe.

Jan Severin

Humlebæk, Denmark • 1 day ago

The app is down. No connection ?

Clare

Coventry, United Kingdom • 5 days ago

Netatmo relay not connecting to server

Madrid, Spain • 1 month ago

Energy app is reporting an issue and it isn’t possible to check temperature or reports

Juan

Las Rozas de Madrid, Spain • 2 months ago

Relé problem because of servers

Earls Court, United Kingdom • 3 months ago

Cannot connect to server

Mike

Yeovil, United Kingdom • 3 months ago

Can't connect to any of my devices.

Miha

Ljubljana, Slovenia • 3 months ago

I think it's working now.

Angelo

Fiumicino, Italy • 3 months ago

From 5 am - here Rome

David Warburton

Bolton, United Kingdom • 3 months ago

Relay not reachable (Network Connection).

Thermostat to Relay ok

Milan, Italy • 3 months ago

nothing working

Oswaldik

Klace, Slovakia • 3 months ago

Rele nefunguje

Anisa Badat

Halifax, United Kingdom • 3 months ago

Not working sinc3 7am

Lesley Jones

Oldham, United Kingdom • 3 months ago

Not connecting to wi-fi

Bristol, United Kingdom • 3 months ago

Server down again.

Andy Harris

Manchester, United Kingdom • 3 months ago

Relay not working, t think it a problem with netatmo on there end.

Olivier

Busigny, France • 3 months ago

Relai injoignable

Steven Higgins

Milton Keynes, United Kingdom • 3 months ago

App won’t connect to relay again. Come on Netatmo sort your servers out

Prague, Czechia • 3 months ago

relay doesnt work

Martin

Nottingham, United Kingdom • 3 months ago

Says cant connect my hub

Dierk

Dublin, Ireland • 3 months ago

Rely unreachable...

Miha

Ljubljana, Slovenia • 3 months ago

Netatmo servers doen't working. I'm realy disappointed. Netatmo it's winter not summer for your failures.

Richard

Zlín, Czechia • 3 months ago

Energy (termostat) cannot connect to server

Llanelli, United Kingdom • 3 months ago

bah...no server..NO Heating!

David Forrest

Leicester, United Kingdom • 3 months ago

Have checked, restarted, reset several times and keep getting same end point. Cannot connect.

Jon

Leicester, United Kingdom • 3 months ago

Started by snowing unable to connect to relay, now unable to connect to server

Milton Keynes, United Kingdom • 3 months ago

I can’t connect my app to the relay

Zurich, Switzerland • 3 months ago

No Server connection

NetatmoisCIA

Luxembourg, Luxembourg • 4 months ago

Neither my Weather station nor my Security cameras work.

Steve thompson

Barrow in Furness, United Kingdom • 4 months ago

Servers down again

Yate, United Kingdom • 4 months ago

Netatmo Server not available?

Luton, United Kingdom • 4 months ago

relay unreachable

Dan

Năsăud, Romania • 4 months ago

Relay not reachable

Brentford, United Kingdom • 4 months ago

netatmo thermostat is available on my network but won't connect

Debbie

Uttoxeter, United Kingdom • 4 months ago

Relay Unreachable. AGAIN

Phil Cook

Middlesbrough, United Kingdom • 4 months ago

App won't connect to server reports a DNS error

Biffboff

Birmingham, United Kingdom • 4 months ago

Thermostat unable to connect

Ken

Leeds, United Kingdom • 4 months ago

Thermostat unable to connect

Dan

Năsăud, Romania • 4 months ago

Relay not reachable.

Tomas Miksa

Ostrava, Czechia • 4 months ago

Netatmo Relay not reachable

Daz

Wakefield, United Kingdom • 4 months ago

No connection via app

Colin Burbidge

Birmingham, United Kingdom • 4 months ago

No server connection

Ludo Dirckx

Dendermonde, Belgium • 4 months ago

After login just one graph is loading / displaying

Gary

Bradford, United Kingdom • 5 months ago

Netatmo heating is not working AGAIN !!!!!!

Steve thompson

Barrow in Furness, United Kingdom • 6 months ago

Server appears to be down, thermostat unreachable

Arpi

Budapest, Hungary • 6 months ago

My shedule i the app: could not reach aur servers. Faild messege. Bjt WiFi and internet is working

Steve

Millom, United Kingdom • 6 months ago

The message I get when attempting to connect to my thermostat is “relay cannot be reached”.
I have full wi-fi and internet access, so I conclude it must be the server that is out.

jason

Auckland, New Zealand • 8 months ago

web says device is disconnected, however the app is still connected and working normally

Barry Knowd

London, United Kingdom of Great Britain and Northern Ireland • 10 months ago

Stopped working and will not connect to Wi Fi not sure if local, online issue or firmware

Is Netatmo.com down - May, 2024?

netatmo.com outages reported by users in the last 24 hours

Netatmo Outage Locations

Most common Netatmo problems reported by users

Are you experiencing issues with Netatmo right now?

General Tips to Fix an Netatmo.com

Join Netatmo Discussion

Frequently Asked Questions

Did Netatmo go down?

Why is Netatmo running slow?

What does the HTTP response status code mean

What is an HTTP response time?

How will I know if my device is acting up?

I’ve tried all troubleshooting and it’s still not working, what should I do next?