Is Mail.com down - May, 2024?

Mail.com Outages and Status
Mail.com Logo

Mail.com is an email service provider that allows users to create personalized email addresses and access their emails from any device, with features such as unlimited storage and a built-in virus and spam protection. Mail.com also provides a wide range of additional services such as an online calendar, address book, and tasks list.

Last check: Just Now |

URL Checked:

https://www.mail.com/

Last Down:

not recently

Response Time:

14.41 ms.

mail.com outages reported by users in the last 24 hours

No Mail.com problems reported in the last 24 hours

This chart shows the number of Mail.com outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Mail.com Outage Locations

Location

Reports

Last Reported

US Flag Icon

Manor, Texas, US

5

1 months ago

GB Flag Icon

Walsall, England, GB

122

1 months ago

DE Flag Icon

Hamburg, Free and Hanseatic City of Hamburg, DE

9

1 months ago

GB Flag Icon

Glasgow, Scotland, GB

9

3 months ago

GB Flag Icon

Wrexham, Wales, GB

9

3 months ago

US Flag Icon

Schaumburg, Illinois, US

5

6 months ago

DE Flag Icon

Berlin, Land Berlin, DE

2

6 months ago

RU Flag Icon

St Petersburg, St.-Petersburg, RU

1

6 months ago

CA Flag Icon

Toronto, Ontario, CA

1

6 months ago

NL Flag Icon

Doesburg, Gelderland, NL

1

6 months ago

CZ Flag Icon

Mesice, Stredocesky kraj, CZ

3

7 months ago

SK Flag Icon

Surany, Nitriansky kraj, SK

2

8 months ago

US Flag Icon

Baton Rouge, Louisiana, US

1

11 months ago

US Flag Icon

Bend, Oregon, US

1

1 years ago

 Flag Icon

, ,

1

ago

Most common Mail.com problems reported by users

0

Website

36

Server Connection

63

Receiving

Are you experiencing issues with Mail.com right now?

Is mail.com not working for you? If you are having issues with Mail.com, please use one of the options below to report a problem with the service

Mail.com website response status history

Date and Time

Response Time

Status Code

02 May 2024 - 16:34

14.41 ms.

200

02 May 2024 - 09:33

14.32 ms.

200

02 May 2024 - 04:05

14.36 ms.

200

01 May 2024 - 19:18

14.47 ms.

200

01 May 2024 - 08:04

14.27 ms.

200

01 May 2024 - 01:22

14.43 ms.

200

30 Apr 2024 - 19:24

14.54 ms.

200

This table shows the mail.com outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Mail.com is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Mail.com

  • Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Mail.com Discussion

Suggestions? Issues? Outages?
Please share your Mail.com experience with other users around the globe.

DE Flag Icon

Hyon

Hamburg, Germany 1 month ago

Still not working, it's been days. No reply from support either. Really great...

DE Flag Icon

Hyon

Hamburg, Germany 1 month ago

Can't log in to webmail for days now. Anybody have the same issue, know a solution?

GB Flag Icon

Andrew Chapman

Dorking, United Kingdom 1 month ago

Can login to mail.com but can't see anything on the webpage and won't show my emails

NL Flag Icon

Frank

Roosendaal, The Netherlands 1 month ago

Despite the correct spelling of my email address and password (which works on the phone app) I cannot login on the mail.com website or even get a verification code.

PK Flag Icon

Faisalabad, Pakistan 2 months ago

slow loading

US Flag Icon

Michael

Houston, United States 3 months ago

Can log in but when you click on inbox, it gives an error so I cant check my email

GB Flag Icon

Blackburn, United Kingdom 3 months ago

My mail.com inbox not open

GB Flag Icon

Jacqueline Donnelly

Bradford, United Kingdom 3 months ago

I am unable to read my emails just log in but then an error code appears

US Flag Icon

Camdenton, United States 3 months ago

Cannot open email that was received.

AU Flag Icon

Brad

Brisbane, Australia 3 months ago

Failed Logins

DE Flag Icon

Max Barrett

Stuttgart, Germany 3 months ago

Failed to connect

AU Flag Icon

Judy

Brisbane, Australia 3 months ago

Unable to log in

NL Flag Icon

Bill King

's-Hertogenbosch, The Netherlands 3 months ago

Unable to login today from about 13:45 CET.

GB Flag Icon

bob

Bradford, United Kingdom 3 months ago

giving error all the time and won't let me login

GB Flag Icon

Helen

Macclesfield, United Kingdom 3 months ago

Can not log into email says temporary problem try again....

GB Flag Icon

Rupert

Southwark, United Kingdom 3 months ago

errors on login. Their website at fault, again !

GB Flag Icon

David

Ibstock, United Kingdom 3 months ago

Unable to access log onto several of my mail.com email accounts, either outloot, app, web..... 12.47GMT 19 Jan 2024

GB Flag Icon

C W

Enfield, United Kingdom 3 months ago

Web login not working

RS Flag Icon

Svetozar Niketic

Belgrade, Serbia 4 months ago

Right now:
www.mail.com does not recognize my password!!!
niketic@mail.com

GB Flag Icon

LISA

Wigan, United Kingdom 4 months ago

Emails not sending.

Logged out and back in, no emails showing in inbox or saved folders

GB Flag Icon

Steve

Redruth, United Kingdom 4 months ago

logs in but can't access mail

GB Flag Icon

Natalie Burton

Barmouth, United Kingdom 4 months ago

Cannot login to email address - connection was reset message.

GB Flag Icon

City of Westminster, United Kingdom 4 months ago

Slow

US Flag Icon

Jim Cantwell

Phoenix, United States 5 months ago

not allowing me to log in and not allowing me to create a new password.

US Flag Icon

Anonymizes

Pittsburg, United States 5 months ago

Down can't long in

GB Flag Icon

Milton Keynes, United Kingdom 5 months ago

Can't login

GB Flag Icon

Aberdeen, United Kingdom 6 months ago

Not been able to log in since 11am yesterday

GB Flag Icon

James

Sheringham, United Kingdom 6 months ago

No e mails to .com,, log in / not working

US Flag Icon

Detroit, United States 6 months ago

I'm getting a log in error. I can't login to my email account

GB Flag Icon

David

Southwark, United Kingdom 6 months ago

Back up in Bristol. 1.21pm

US Flag Icon

Gypsy Llyn

Red Lion, United States 6 months ago

Login attempts are met with this message :
"PLEASE TRY AGAIN!

A temporary error has occurred."

GB Flag Icon

Glasgow, United Kingdom 6 months ago

Cant login to mail.com

GB Flag Icon

Alan

Paisley, United Kingdom 6 months ago

unable to log in have cleared cache but after accepting policy it keeps buffering

RO Flag Icon

Ovidiu

Focşani, Romania 6 months ago

Can't log in

GB Flag Icon

john

Glasgow, United Kingdom 6 months ago

password email wrong

GB Flag Icon

Kirk Wright

Kidderminster, United Kingdom 6 months ago

Cannot log in to account

GB Flag Icon

harry

Milton Keynes, United Kingdom 6 months ago

cant login to mail.com

FR Flag Icon

Kev

Poitiers, France 6 months ago

Is probleme server connexion

GB Flag Icon

Stephen Atkinson

Manchester, United Kingdom 6 months ago

Service unavailable
The server is unreachable due to a technical error. Please try it again later(500)

SE Flag Icon

Kim

Stockholm, Sweden 6 months ago

A temporary error has occurred.
Unable to log in

US Flag Icon

Schaumburg, United States 6 months ago

Cannot login

AU Flag Icon

Helen

Caddens, Australia 6 months ago

Can't log in, asking for log in details but still can't log in

GB Flag Icon

Chippenham, United Kingdom 6 months ago

Mail.com down in Reading Berkshire UK

GB Flag Icon

Lee

Haverhill, United Kingdom 6 months ago

PLEASE TRY AGAIN
A temporary error has occurred.
Unable to log in.

GB Flag Icon

gringo

Newbury, United Kingdom 6 months ago

Mail.com is down

EG Flag Icon

Diyaa Eldin Mohamed

Cairo, Egypt 6 months ago

"There was a problem signing in to your account"

GB Flag Icon

jack p

Haverfordwest, United Kingdom 6 months ago

no contact with site mail check not working on any browser chome. firefox ,brave or phone app
last four hours 26/10/2023

GB Flag Icon

Pauline Jackson

London, United Kingdom 6 months ago

Cannot login

GB Flag Icon

Sheffield, United Kingdom 6 months ago

Can't login to emails

PL Flag Icon

Greg

Warsaw, Poland 6 months ago

unable to laccess email account.

GB Flag Icon

Natalie Doyle

Huntingdon, United Kingdom 6 months ago

Can’t log in at all

GB Flag Icon

Westham1966

Melksham, United Kingdom 6 months ago

A temporary error has occurred trying to login

GB Flag Icon

li

Luton, United Kingdom 6 months ago

No login access, states an error

GB Flag Icon

Norwich, United Kingdom 6 months ago

Unable to connect to Mail server at this time.

AU Flag Icon

Ant

Melbourne, Australia 6 months ago

Unable to login using webmail

AU Flag Icon

Cheryl

Sydney, Australia 6 months ago

Cannot log in either via website or using mobile app.

On mobile, I get "sign-in fail"
On website I get
PLEASE TRY AGAIN!

A temporary error has occurred.

GB Flag Icon

Birmingham, United Kingdom 6 months ago

mail.com is down. I cannot get into email account keeps saying error when the right email and password is entered.

GB Flag Icon

Rincey

Exmouth, United Kingdom 6 months ago

Cannot connect

GB Flag Icon

byron

Bolton, United Kingdom 6 months ago

Try to login with my credentials, it just goes back and says there is an 'error'.

GB Flag Icon

Julie parsons

Wolverhampton, United Kingdom 6 months ago

Mail.com down

GB Flag Icon

David

Southwark, United Kingdom 6 months ago

"There was a problem signing in to your account". Two mail accounts containing same message at login. Passwords correct. Not solved.

GB Flag Icon

kev

Darlington, United Kingdom 6 months ago

can not log in

US Flag Icon

R Sparacino

Bridgeville, United States 6 months ago

All of my maiil.com tries across multiple devices are failing (Outlook connection, Web based access and Android mobile app

GB Flag Icon

Ade

Chorley, United Kingdom 6 months ago

It won’t refresh

GB Flag Icon

Sharon

Bridgnorth, United Kingdom 6 months ago

cant login tried to update password that failed too

GB Flag Icon

Martin

Stafford, United Kingdom 6 months ago

Authentication failed on pop/imap. Can't login to online account

CA Flag Icon

D Cirilli

Toronto, Canada 6 months ago

Cannot login with normal or premium accounts.

GB Flag Icon

Sharmilla

Lewisham, United Kingdom 6 months ago

Mail.com email seems to be down.

GB Flag Icon

Accrington, United Kingdom 6 months ago

Can’t retrieve e mails

US Flag Icon

Conroe, United States of America 8 months ago

Haven't been able to login for the last 10 days. Can't get to password reset. as reCAPTURE keeps timing out. Can't get a response from the help line.

GB Flag Icon

Liz

Fakenham, United Kingdom of Great Britain and Northern Ireland 8 months ago

Unable to login

GB Flag Icon

bert

Walton le Dale, United Kingdom of Great Britain and Northern Ireland 8 months ago

Screen greys out on access then wont respond

GB Flag Icon

Plymouth, United Kingdom of Great Britain and Northern Ireland 8 months ago

Cannot login

GB Flag Icon

Peter Lush

Manchester, United Kingdom of Great Britain and Northern Ireland 8 months ago

I cannot login to my account the consent page just stalls. This is since the last Windows update

GB Flag Icon

S, Keeley

Brighton, United Kingdom of Great Britain and Northern Ireland 8 months ago

Unable to log in as when i press Log in my screen goes very dim and i cannot scroll up or down.

GB Flag Icon

Eudis

Leeds, United Kingdom of Great Britain and Northern Ireland 8 months ago

The page is freezing after accepting the cookies

SK Flag Icon

Martin

Surany, Slovakia 8 months ago

It takes a very long time to open an email.

GB Flag Icon

KC

Salisbury, United Kingdom of Great Britain and Northern Ireland 9 months ago

Every email I send - regardless of recipient - bounces back with an error saying it could not be delivered. Must by mail.com as all other providers can’t be down??!!

GB Flag Icon

London, United Kingdom of Great Britain and Northern Ireland 9 months ago

cannot reach log in

US Flag Icon

HC

Northfield, United States of America 9 months ago

Inaccessible Emails. "This site can’t be reached."

GB Flag Icon

Pam Harrison

Coventry, United Kingdom of Great Britain and Northern Ireland 9 months ago

I am not receiving my emails & it won’t let me log in

 Flag Icon

Ann

, 9 months ago

Please kindly give users an option to simply click Reject All button for cookies setting.

Thanks

GB Flag Icon

Lori

Liverpool, United Kingdom of Great Britain and Northern Ireland 10 months ago

Not receiving or been able to send emails ?

GB Flag Icon

Raymond Mcvay

Plattlane, United Kingdom of Great Britain and Northern Ireland 11 months ago

Hi all I want to know why is my email account not working it is telling me that there is a error but what is this problem. It has been down for a day and a half. Can you get this sorted out for me please.

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Frequently Asked Questions

We have recently sent browser requests to Mail.com and it's up and running with status code 200 (UP) and a response time of 14.41 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Mail.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.