Did Hyperoptic go down?

It seems that the website Hyperoptic.com might be experiencing temporarily outage

Why is Hyperoptic running slow?

If you are experiencing slow performance while using Hyperoptic.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

What does the HTTP response status code mean

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as: 2XX - Successful - Website is up & reachable. 3XX - Redirect - The website is accessible, but the browser is redirected to another page. 4XX - Browser Error - The requested page is not available or doesn’t exist. 5XX - Server Error - There are internal errors on the server. The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

What is an HTTP response time?

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

How will I know if my device is acting up?

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

I’ve tried all troubleshooting and it’s still not working, what should I do next?

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.

Is Hyperoptic down - May, 2024?

Hyperoptic Outages and Status

Hyperoptic is a provider of ultrafast, fibre-optic broadband services, offering download speeds of up to 1Gb/s. Hyperoptic has developed a network of fibre-optic cables that are installed directly into customers' homes, allowing for faster and more reliable connection than traditional copper-based services. With its cutting edge technology, Hyperoptic provides an enhanced experience for internet users, with no buffering and faster speeds for streaming and gaming.

URL Checked:

https://hyperoptic.com:443/

Last Down:

Down (Right Now)

Response Time:

no response

Hyperoptic outages reported by users in the last 24 hours

No Hyperoptic problems reported in the last 24 hours

This chart shows the number of Hyperoptic outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Hyperoptic Outage Locations

Location

Reports

Last Reported

Leeds, England, GB

367

2 days ago

Natal, Rio Grande do Norte, BR

1 months ago

Copenhagen, Capital Region, DK

1 months ago

Paris, Île-de-France, FR

1 months ago

Osaka, Ōsaka, JP

1 months ago

Cookstown, Northern Ireland, GB

1 months ago

New York, New York, US

2 months ago

Sint-Truiden, Flanders, BE

2 months ago

Bridgend, Wales, GB

2 months ago

Edinburgh, Scotland, GB

2 months ago

Tokyo, Tokyo, JP

4 months ago

Milan, Lombardy, IT

5 months ago

Karellas, Attica, GR

5 months ago

Nellore, Andhra Pradesh, IN

7 months ago

Ciutadella, Illes Balears, ES

7 months ago

Most common Hyperoptic problems reported by users

TV Streaming

E-mail

Are you experiencing issues with Hyperoptic right now?

Is hyperoptic.com not working for you? If you are having issues with Hyperoptic, please use one of the options below to report a problem with the service

Hyperoptic.com website response status history

Date and Time

Response Time

Status Code

02 May 2024 - 23:13

no response

400

02 May 2024 - 17:31

no response

400

02 May 2024 - 09:33

no response

400

02 May 2024 - 04:05

no response

400

01 May 2024 - 20:58

no response

400

01 May 2024 - 14:31

no response

400

01 May 2024 - 09:18

no response

400

This table shows the hyperoptic.com outage requests and response browser checks executed automatically by the SiteDown service. All data in the table is in the UTC time zone. If Hyperoptic is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Hyperoptic.com

Verify the URL: One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
Use a Different Device: Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
Delete Browser Cache: It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
Clear Browser Cookies: Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
Use Incognito Mode: You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
Restart Your Router: Try restarting your network connection if other websites or apps are having problems or are running slowly.
Firewall and Antivirus: Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
Check your Firewall & Antivirus: These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
Clear DNS Cache: To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Join Hyperoptic Discussion

Suggestions? Issues? Outages?
Please share your Hyperoptic experience with other users around the globe.

Jamie Gibson

Solihull, United Kingdom • 4 days ago

Tonight will be the third evening and second solid day with no internet

Salford, United Kingdom • 2 weeks ago

Intermittent outage

NoNeed

Harringay, United Kingdom • 1 month ago

Getting almost weekly blackouts of internet from what is supposedly the most reliable ISP in the UK. What a lie.

Nicky Powell

Southampton, United Kingdom • 1 month ago

Been down for 32hrs

Birmingham, United Kingdom • 1 month ago

Internet down since 8am

Ali

Newham, United Kingdom • 1 month ago

Gallions reach London

Elton

Newham, United Kingdom • 1 month ago

Internet down Gallions reach

Nicholas

Birmingham, United Kingdom • 1 month ago

Internet has been down for hours

Jordana

Waltham Forest, United Kingdom • 1 month ago

No internet for 2 days. It's completely out.

Cece

London, United Kingdom • 2 months ago

It’s down

Rhys

Manchester, United Kingdom • 2 months ago

Internet been off in the Walsall area for three days now
Company is useless

Daisy

Hackney, United Kingdom • 2 months ago

No Internet since Friday 16/02/2024 - always has outages - I’m sourcing another company now.

Kieran

London, United Kingdom • 2 months ago

Internet down

Swapnil

Middlewich, United Kingdom • 2 months ago

Birmingham- B1 2NH - Internet has been down at our house since Thursday 15 feb ,8 am. Saturday has arrived and still no update. Totally unacceptable… Help

Anurag

Edinburgh, United Kingdom • 2 months ago

No internet

Lond

Newham, United Kingdom • 2 months ago

After 12 hours, internet still down. No signs of life from the company. No messages, no communications. Nada.

Fulham, United Kingdom • 2 months ago

Very slow. Cannot stream anything on Netflix or prime

Lond

Southwark, United Kingdom • 2 months ago

Internet down for over 1 hour

Birmingham, United Kingdom • 2 months ago

Internet disconnected at 3pm today and still not back. Red light on the modem

Jakub

Wool, United Kingdom • 2 months ago

Absolute joke

Aston Clinton, United Kingdom • 3 months ago

Why is My internet down

Frustrated customer

Kendal, United Kingdom • 3 months ago

Hyperoptic down again in NE1 area!!!!!

Steven

Horley, United Kingdom • 3 months ago

Was watching utube and then just stopped

Leeds, United Kingdom • 3 months ago

Down again in Durham...

Leeds, United Kingdom • 3 months ago

Hyperoptic Down in all of Newcastle it seems NE1

Leeds, United Kingdom • 3 months ago

Internet is down, newcastel

Leeds, United Kingdom • 3 months ago

No Internet signal

Leeds, United Kingdom • 3 months ago

No internet connection NE2 postcode

Bethnal Green, United Kingdom • 3 months ago

Internet doesn’t connect

Oldbury, United Kingdom • 3 months ago

Definitely has power has power light, and the 2.4 ghz and 5ghz light is on.

But not the broadband or internet so connects bit no internet

Aaron Habte

Congleton, United Kingdom • 3 months ago

My internet is down and I was in the middle of a very important meeting working from home please help.

Wouldham, United Kingdom • 3 months ago

Down

Newham, United Kingdom • 3 months ago

Internet down in London E14

JhG

Leeds, United Kingdom • 3 months ago

Internet down yet again.. twice in three days.
Come on....get this sorted.

Andrew nash

Newcastle upon Tyne, United Kingdom • 3 months ago

No internet Newcastle Upon Tyne

Lee

Newcastle upon Tyne, United Kingdom • 3 months ago

2nd time on last 3 days! Shocking service!

Leeds, United Kingdom • 3 months ago

Internet down

Newcastle upon Tyne, United Kingdom • 3 months ago

Internet down

Newham, United Kingdom • 3 months ago

No Internet DH3

Lee

Newcastle upon Tyne, United Kingdom • 3 months ago

Full blackout

Jess

Fulham, United Kingdom • 3 months ago

Internet has been down since Friday

Marty

Hackney, United Kingdom • 3 months ago

London NW1 Hyperoptic down for 2 days cangrt any reliable updatrs

Hackney, United Kingdom • 4 months ago

No Internet inLiverpool

David

Llanwrtyd Wells, United Kingdom • 4 months ago

No broadband

Ealing, United Kingdom • 4 months ago

No service

lev

Tower Hamlets, United Kingdom • 4 months ago

very slow and fluctuating speed

Hackney, United Kingdom • 4 months ago

No internet connection

David S

Cricklewood, United Kingdom • 4 months ago

Keeps dropping out every hour or so - not what I expected

Karolina

Earls Court, United Kingdom • 4 months ago

No Internet access from 12 very annoying

Khalil

Wokingham, United Kingdom • 4 months ago

No Internet for the last 2 hours

Birmingham, United Kingdom • 4 months ago

No internet

Rod

Harrow, United Kingdom • 4 months ago

No internet again

Ealing, United Kingdom • 4 months ago

No internet since Fri 15/12 6pm. No service update, nothing. Thanks or no internet on weekend!

Czarina A.

Birmingham, United Kingdom • 4 months ago

Im not happy. You just collected my bill today and now youre giving me a shit service. This happened more than once

Niall

Boston, United Kingdom • 4 months ago

Hyper optic not working Glasgow g13

Glasgow, United Kingdom • 4 months ago

Internet down

Pavel

Southwark, United Kingdom • 4 months ago

No Internet since 2pm....

London, United Kingdom • 4 months ago

Stopped working completely

Stephen

Paris, France • 4 months ago

No internet all day. Still down

James

Southwark, United Kingdom • 5 months ago

No internet all day

Lisa Causon

Willesden, United Kingdom • 5 months ago

No internet

Paul

Birmingham, United Kingdom • 5 months ago

Here in Birmingham bin down now for half a day

Jon

Whitechapel, United Kingdom • 5 months ago

Much slower than 1gb

kv979

Birmingham, United Kingdom • 5 months ago

Hyperoptic down in nw no support over 4 hrs now

Eddie

Leysdown-on-Sea, United Kingdom • 5 months ago

Glasgow g51 internet down

Hackney, United Kingdom • 5 months ago

No Internet in London e2

London, United Kingdom • 5 months ago

We don’t have internet

Eva Jano

Ringwood, United Kingdom • 6 months ago

We don’t have internet connection

Dave

Shap, United Kingdom • 6 months ago

Internet outage for 12+ hours

Birmingham, United Kingdom • 6 months ago

No internet

Bradford, United Kingdom • 6 months ago

No Internet

Bob

Plaistow, United Kingdom • 6 months ago

E1 Blackout

Not happy customer

Middlesex, United Kingdom • 6 months ago

My wifi is not working

Power light is on
Wan light is on
Wlan is on

But the internet light is just flashing not stable at all.

I tried to switch it on and off and i even resetted the router but nothing works

However when i checked my hyperiptic account it said green and internet running smooth but i still have NO internet

Help

Corinne Durrant

Romford, United Kingdom • 6 months ago

No internet SW15 1HA

Buckley, United Kingdom • 6 months ago

No wifi

Ricardo Leal

Hatfield, United Kingdom • 6 months ago

Outage in Southwark, London, lasting for up to 10 days now.

Xyz133

Nellore, India • 7 months ago

Internet outage in Greenwich for over 9 hours. Disgusted

Blackheath, United Kingdom • 7 months ago

Hyperoptic's website seems to be down. Had a few shakey days after a new install, was giving it time to settle, but now I can't seem to get to their site to log our problems!

Sofia

Edinburgh, United Kingdom of Great Britain and Northern Ireland • 7 months ago

Internet has been down at our house at 124 St Dunstans Road, W6 8RA since 10am this morning. Totally unacceptable

Vivian

Colchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

The internet broken, red light on

Kenny

Farnborough, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No internet in Fernwood from midnight until now, Fibre modem link led is off with unknown reason.

Chester, United Kingdom of Great Britain and Northern Ireland • 7 months ago

No connections issues in London

Farnborough, United Kingdom of Great Britain and Northern Ireland • 8 months ago

Internet loss for past 10 minutes in Kent

Manchester, United Kingdom of Great Britain and Northern Ireland • 9 months ago

No internet in SW11

Bridgwater, United Kingdom of Great Britain and Northern Ireland • 9 months ago

It's down in Wandsworth, London

Is Hyperoptic down - May, 2024?

Hyperoptic outages reported by users in the last 24 hours

Hyperoptic Outage Locations

Most common Hyperoptic problems reported by users

Are you experiencing issues with Hyperoptic right now?

Hyperoptic.com website response status history

General Tips to Fix an Hyperoptic.com

Join Hyperoptic Discussion

Frequently Asked Questions

Did Hyperoptic go down?

Why is Hyperoptic running slow?

What does the HTTP response status code mean

What is an HTTP response time?

How will I know if my device is acting up?

I’ve tried all troubleshooting and it’s still not working, what should I do next?