Is costa.co.uk down - December, 2024?
Costa.co.uk is a user-friendly website representing Costa Coffee, a popular UK-based coffeehouse chain. The site provides detailed insights into their coffee varieties, food offerings, and store locations. It also features an online shop where customers can purchase branded merchandise. With its clean design and easy navigation, it ensures a seamless user experience. It embodies the warmth and inviting nature of a Costa Coffee house.
URL Checked:
http://costa.co.uk/
Last Down:
not recently
Response Time:
1.89 ms.
costa.co.uk outages reported by users in the last 24 hours
No Costa problems reported in the last 24 hours
This chart shows the number of Costa outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Costa User Reports
Check out the latest user reports on Costa, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Oct 16, 2024 - 21:13A visitor from Sheffield, United Kingdom has reported a problem with General Issues
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Oct 13, 2024 - 18:49
A visitor from Slough, United Kingdom has reported a problem with Service
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Aug 09, 2024 - 18:11
A visitor from Halberton, United Kingdom has reported a problem with Service
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Aug 08, 2024 - 02:51
A visitor from Nottingham, United Kingdom has reported a problem with Service
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Aug 05, 2024 - 23:14
A visitor from Dalkeith, United Kingdom has reported a problem with Service
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Aug 03, 2024 - 23:21
A visitor from Banbury, United Kingdom has reported a problem with General Issues
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Jul 30, 2024 - 14:01
A visitor from Ely, United Kingdom has reported a problem with Service
Join Costa Discussion
Suggestions? Issues? Outages?Please share your Costa experience with other users around the globe.
Most common Costa problems reported by users
Service
General Issues
Costa Outage Locations
Location
Reports
Last Reported
Sheffield, England, GB
839
1 months ago
Dalkeith, Scotland, GB
70
3 months ago
Douglas, Douglas, IM
2
4 months ago
Newport, Wales, GB
33
4 months ago
Amsterdam, North Holland, NL
2
4 months ago
Bangor, Northern Ireland, GB
1
4 months ago
Beirut, Beyrouth, LB
1
4 months ago
Saint Helier, St Helier, JE
1
6 months ago
Tbilisi, K'alak'i T'bilisi, GE
1
8 months ago
, ,
1
ago
Are you experiencing issues with Costa right now?
Is costa.co.uk not working for you? If you are having issues with Costa, please use one of the options below to report a problem with the service
costa.co.uk website response status history
Date and Time
Response Time
Status Code
Dec 03, 2024 - 03:48
1.89 ms.
200
Dec 02, 2024 - 12:44
1.31 ms.
200
Dec 02, 2024 - 07:01
1.44 ms.
200
Dec 01, 2024 - 23:01
1.56 ms.
200
Dec 01, 2024 - 17:49
1.48 ms.
200
Nov 30, 2024 - 20:27
1.38 ms.
200
Nov 30, 2024 - 12:53
1.86 ms.
200
This table shows the costa.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Costa is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if costa.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
AD
Sheffield, United Kingdom • 1 months agoWon’t open
Valery
, • 3 months agoCan't get to login page. Loading animation goes on forever
sandracornwall2000@yahoo.co.uk
Dalkeith, United Kingdom • 3 months agoCan't get app to open. Have uninstalled and reinstalled but still having issues
Karen
Bedford, United Kingdom • 4 months agoCan't log in
Tammy
Wednesbury, United Kingdom • 4 months agoNot working at all
ES
Thame, United Kingdom • 4 months agoApp won't let me log in
Diana
Newent, United Kingdom • 4 months agoWon’t let me log in
Lin
Derby, United Kingdom • 4 months agoAppp won't load to enable me log in
London, United Kingdom • 4 months ago
Costa App not logging in
Coventry, United Kingdom • 4 months ago
App won't let me log in
Rich
Sywell, United Kingdom • 4 months agoCan’t register a new user
Tower
Botley, United Kingdom • 4 months agoCan’t access rewards for 2 weeks
elle
Scunthorpe, United Kingdom • 4 months agonot showing rewards
Ali
Tipton, United Kingdom • 4 months agoDidn't open, deleted and re installed, Doesn't let me login
Sana
Manchester, United Kingdom • 4 months agoNot loading anything
Big Al
Langley Park, United Kingdom • 4 months agocant login
Carlo
Lambeth, United Kingdom • 4 months agoThe app opens but comes up with error. It won’t scan. It does not show rewards.
Been like this 7 days. Deleted app and re installed. Still showing error
Emma Stroud
Douglas, Isle of Man • 4 months agoNot loading when I store
Valerie Sutton
London, United Kingdom • 4 months agoCannot log in to account in Paddock wood kent. Comes up with " not you, it's us"
Jennifer Ingram
Cambridge, United Kingdom • 4 months agounable to access the Costa app. I need to login to claim coffee bought totals.
AM
London, United Kingdom • 4 months agoLogged out and saying credentials are wrong when try to log back in.
Andrew.edwards3@talktalk.net
Sunderland, United Kingdom • 4 months agoMy costa app not working, it logged out
I u
Re installed but says wrong password which I know is correct
Deborah Stafford
Coleford, United Kingdom • 4 months agoI’ve been asked to log in (which is unusual as I normally go straight into the app) and after entering the correct details multiple times it keeps telling me the information entered is incorrect. Have turned my phone off twice, removed app and reinstalled all to no avail. Any suggestions?
Marc Sherland
London, United Kingdom • 4 months agoNot allowing connection to add points, not order.
Sue
Islington, United Kingdom • 4 months agoKeeps saying oops there’s a problem please try later
Joanne
Bournemouth, United Kingdom • 4 months agoUnable to access rewards
Abby
Cranbrook, United Kingdom • 4 months agoNot loading rewards
Dawn Kennedy
Dormansland, United Kingdom • 4 months agoI can not log in, it just says "oops something went wrong"
Tabitha Slama
Cheltenham, United Kingdom • 4 months agoApp hasn’t been working for days now, it seems since the update, can’t scan to get beans or use rewards
Sarah
Hopton, United Kingdom • 4 months agoWon’t load rewards or history
Natalie
Sheffield, United Kingdom • 4 months agoNot loading my beans points or can not get my free drink
J
Nottingham, United Kingdom • 4 months agoApp not showing rewards
David Moores
Leeds, United Kingdom • 4 months agoE mail to reset password never arrives
I can’t see how many green beans I have collected.
Cami help?
Dennis
Aylesbury, United Kingdom • 4 months agoSince recent update, the app has not worked. I’m signed in and I’m recognised. However, my points are missing, the ability to collect new points is not working, the ability to see my points is not working, my free coffee is not visible or working
Croydon, United Kingdom • 4 months ago
App not working
Dunstable, United Kingdom • 4 months ago
Can't use scan at machine options
Ian.thorley
Ipswich, United Kingdom • 4 months agoCannot access Costa app
Rachael Hobson-carvell
Rothienorman, United Kingdom • 4 months agoNot working
Ian melling
Middlesbrough, United Kingdom • 4 months agoNot shown qr and says I’ve a free drink but not shown on page
N/A
Bristol, United Kingdom • 4 months agoStill saying “Oops something went wrong”
Janette Robinson
Ipswich, United Kingdom • 4 months agoUnable to scan code at till when purchasing drinks at Costa in Tesco Stowmarket.
Teresa Jones
Plymouth, United Kingdom • 4 months agoNo option to loggin to app been like it since last update have reinstall app still the same problem
Ian melling
Middlesbrough, United Kingdom • 4 months agoNot workings
G bloor
Stoke-on-Trent, United Kingdom • 4 months agoCosta app not working for 7 days even after deleting and downloading again
Sheila Dove
Newcastle upon Tyne, United Kingdom • 4 months agoWill not let me login in says invalid credentials, they are correct, have deleted and reinstalled App and it’s still not working??
SUE jones
Liverpool, United Kingdom • 4 months agoJust showing a bar code
Alan McClafferty
Aldershot, United Kingdom • 4 months agoHas had a static message saying down for days now
Anne odonnell
Greenock, United Kingdom • 4 months agoWon't allow to log in, temporary screen been showing for days
Workington, United Kingdom • 4 months ago
Stuck on logged out screen. Won’t restart even after reinstalling
Portsmouth, United Kingdom • 4 months ago
still temporary app unable
to restore to new app
Sarah
Saint Neots, United Kingdom • 4 months agoCosta app is down
Dan
Manchester, United Kingdom • 4 months agoNot loading rewards
NA
Bristol, United Kingdom • 4 months agoCan’t scan Costa beans
Geoff MCLOUGHLIN
Ashford, United Kingdom • 4 months agoHi, I can't log in to my costa app, says I have logged out
Jessie
Motherwell, United Kingdom • 4 months agoCannot login
Serina spencer-smith
Andover, United Kingdom • 4 months agoNot able access the app
Rugby, United Kingdom • 4 months ago
I can’t log into the app since the recent upgrade
Gill Fordom
Bristol, United Kingdom • 4 months agoPage by won’t let me do anything has barcode in centre some words at top not fully visible or bottom . Have deleted reloaded number of times have WiFi
Gw
Bridgnorth, United Kingdom • 4 months agoCosta express on app unavailable and has been for at least a few days in South west
Vicky hammersley
Blackburn, United Kingdom • 4 months agoLoosing out on alot of beans
Francis Lee
Glasgow, United Kingdom • 4 months agoApp is down has been for three days now.
Wendy Jeffery
Waltham Cross, United Kingdom • 4 months agoWas advised Costa app would be unavailable a week ago Sun but its Sun again and its still not active.
My app doesnt need updating.
Why?
Jamie
Newton Aycliffe, United Kingdom • 4 months agoMine won’t let me scan code and keeps saying oops something went wrong when I look at my rewards I got 4 free drinks and won’t let me use them
Ange H
Crewe, United Kingdom • 4 months agoApp not working
Linda McDowall
Irvine, United Kingdom • 4 months agoOops something went wrong, every time I try. Reinstalled 10+ times still not working.
Suzanne bancroft
West Bromwich, United Kingdom • 4 months agoSince you've been working on app I cannot even log in, just keeps putting oops it's not working
Freckles
London, United Kingdom • 4 months agoStuck on temporary code page. Have deleted app & installed updated version but still can't get to it
Alan Jackson
Slough, United Kingdom • 4 months agoCan't access the app
Port Talbot, United Kingdom • 4 months ago
When will my Costa app be back to normal on my phone
Portsmouth, United Kingdom • 4 months ago
Scan for bean while logged put
Paul
Boston, United Kingdom • 4 months agoApp not working ,just comes up with a temp qr code
Middlesbrough, United Kingdom • 4 months ago
Not available
Malcolm Palmer
Stourbridge, United Kingdom • 4 months agoCan’t get on
Alan Brunt
Ashbourne, United Kingdom • 4 months agoApp not working
Allan Brown
Glasgow, United Kingdom • 4 months agoLogged out
Steve Atherton
Barnsley, United Kingdom • 4 months agoEmergency QR code no access to app
Birmingham, United Kingdom • 4 months ago
Can’t login
Mark Hatton
Birmingham, United Kingdom • 4 months agoCan't get past the 'you will still get beans' screen
Tracy
Wakefield, United Kingdom • 4 months agoApp no longer opens just temporary barcode to scan
Di Castle
Marlborough, United Kingdom • 4 months agoMy costa app is not working there is a temporary code to scan on the page
Mick carey
Dagenham, United Kingdom • 4 months agoMy app is just showing a temp access qr code.
Chichester, United Kingdom • 4 months ago
No login
Iain
London, United Kingdom • 4 months agoNot working at all
j
Ipswich, United Kingdom • 4 months agoLog in to app not working
Sarah
Portsmouth, United Kingdom • 4 months agoApp not working
London, United Kingdom • 4 months ago
Screen frozen
Mrs Tobias
Islington, United Kingdom • 4 months agoIv been logged out!
Nottingham, United Kingdom • 4 months ago
no info is displaying, no coffee bean tracker
Kathryn Faulkner
Manchester, United Kingdom • 4 months agoApp will not open shows a temprtory code to scan uni stalled and reinstalled still same message
KJ
Bishop's Stortford, United Kingdom • 4 months agoCannot use app for days. No communication. Staff do not know what is going on. Chaos
Joan bramhall
Bolton, United Kingdom • 4 months agoMy app has not worked since Sundays upgrade need to know whats happening I'm am on joejoan3@sky.com
Patricia Lillie
Southampton, United Kingdom • 4 months agoI have tried to. Sign on to my costa app with no luck.
Michelle Mewton
Manchester, United Kingdom • 4 months agoStill can't use app since last Sunday. So now 6 days. Please clarify why?
Carol Davies
Llanelli, United Kingdom • 4 months agoIt's only given me temporary access with QR code on. Nothing else !
Rob Thomas
Colchester, United Kingdom • 4 months agoApp says 'scan for beans while logged out' and just provides access to a QR code.
Debbie lovell
Dagenham, United Kingdom • 4 months agoCan't aceesss app it's saying temporary locked out I have tried deleting app and re enter it and it's still down
Karen Beaver
Buckhurst Hill, United Kingdom • 4 months agoThe app is not working and I cannot collect points at the machine in my local petrol station where I go every day for my morning coffee
Kirk jones
St Helens, United Kingdom • 4 months agoI can’t use the app ,it’s giving me a temporary access code but I am unable to log in ,tried the website but password didn’t work so reset it and I’m now logged in but the app still doesn’t work even after deleting and re installing
Middlesbrough, United Kingdom • 4 months ago
Won't let me log in
Hackney, United Kingdom • 4 months ago
App not working
Southampton, United Kingdom • 4 months ago
My costa app is not functioning and has not for the last two days
Hounslow, United Kingdom • 4 months ago
Only have temporary app, tried deleting but still not working, just coming up with the code
Richard
Plymouth, United Kingdom • 4 months agoCannot reset password.
Link does not take you to reset page
Adam carribine
Chester, United Kingdom • 4 months agoApp not working so.lost out on rewards due to giving a qr code that u cant use on costa coffee machines
Brighton, United Kingdom • 4 months ago
App not been working for days
Southampton, United Kingdom • 4 months ago
can login at all just keeps
saying oops
deleted and downloaded new app
but still won't work.
Mandy
Bristol, United Kingdom • 4 months agoI just have a qr code to scan but haven't been able to open the app for a few days now
Luton, United Kingdom • 4 months ago
Can’t use app
Ernie Howard
Fareham, United Kingdom • 4 months agoThe app is still not working for me I’ve tried deleting, restarting my iPhone SE and then reloading it, but it still won’t give me the QR code to record my purchases or show me how many rewards I’ve got. A complete disaster as far as I am concerned.
Carl Britton
Southwark, United Kingdom • 4 months agoDown
Sue Rushton
London, United Kingdom • 4 months agoCan’t access app since Last ipdate
John Rymer
London, United Kingdom • 4 months agoApp down. Unable to collect beans from Express
CC
Wakefield, United Kingdom • 4 months agoUnable to access App
Josephine Braines
Newport, United Kingdom • 4 months agoMy app is not working and says temporary code issued
Helen Alison Crellin
London, United Kingdom • 4 months agoMy app is not working so it said delete and re install which I have done but its still not working
Iain
London, United Kingdom • 4 months agoNot working
Heather
Queensferry, United Kingdom • 4 months agoMy app has not been working all week and currently is sitting saying I am logged out and has given me a temporarily bar code
Have uninstalled app but still comes back with the same. I can't use it at the machines in the stores???? Can you help please
Newcastle upon Tyne, United Kingdom • 4 months ago
App won't login. I think it's having work done on it
Croydon, United Kingdom • 4 months ago
Not loading in
Philip Cox
Kings Lynn, United Kingdom • 4 months agoApp still not available after about 4 days
Trevor Pearce
Waltham Forest, United Kingdom • 4 months agoCan’t use or add to my beans
Al
Kensington, United Kingdom • 4 months agoBust for a week now!
R Seaton
Amsterdam, The Netherlands • 4 months agoaccount is blank - no beans
Gill
Bristol, United Kingdom • 4 months agoOnly presents a temporary QR code. Have reinstalled twice.
Li Bi
Manchester, United Kingdom • 4 months agoApp not running, just displays qr code for loyalty card
Victoria Hiscock
Bolton, United Kingdom • 4 months agoDosent work app tried reinstall new app an frozen on screen won't let you collect beans tried 7 times poor service so changing my daily coffee to Starbucks
Mstobinski@gmail.com
London, United Kingdom • 4 months agoUnable to logg in or collect beans
London, United Kingdom • 4 months ago
Won't open and just gives a qr code. Removed app and reloaded, still the same locked screen.
Very weird
Adam
Bristol, United Kingdom • 4 months agoApp Not working
Phil
Newham, United Kingdom • 4 months agoDrinks and barcode not working on app
Graham
Cambridge, United Kingdom • 4 months agoStill unable to gain access
Cumbernauld, United Kingdom • 4 months ago
App not working on iPhone 14
J>B>
Sheffield, United Kingdom • 4 months agoIt's not working...get it sorhted!
Deb miles
Bristol, United Kingdom • 4 months agoStill not working
Karen Rowell
Woking, United Kingdom • 4 months agoSince upgrade I cannot login, does not give me an option to reset password, just says there is a problem!
Morag Mercer
Falkirk, United Kingdom • 4 months agoI have been asked to log in to my Costa app but it is not accepting log in details I has the site aproblem
Sarah
Peterborough, United Kingdom • 4 months agoReset password not working
Mick flint
Alloa, United Kingdom • 4 months agoTemporary QR code still shoeing
nickyvarnava@gmail.com
Islington, United Kingdom • 4 months agoI can't log in to Costa app forgot password tried to reset but it just keeps going back to login
Anna Mccarter
Bristol, United Kingdom • 4 months agoUnable to change password, just takes me back to the app to sign in.
John
Fulham, United Kingdom • 4 months agoJust a QR code when opened. Several days now
Carole hulme
Manchester, United Kingdom • 4 months agoMy app still down from the 7th July yet a lady I have coffee with in a morning hers is back up and running but mine isn’t it will be 5 days now I haven’t had my app
Linda
Cardiff, United Kingdom • 4 months agoCan't use app on express machine in shops
Anita
Ashby-de-la-Zouch, United Kingdom • 4 months agoCan't change password as it takes me to sign in page, can't sign in without changing password .
I had birthday treat which I was going to have today offer ends tomorrow, so I presume I will have lost it.
Thanks Costa
Linda
Croydon, United Kingdom • 4 months agoMy costa app is not loading properly. I am getting a temporary qr code that doesn't scan.
Lisa Harper
Wakefield, United Kingdom • 4 months agoApp not working for a few days deleted it and reloaded but still won’t work
Nicholas Emm
Croydon, United Kingdom • 4 months agoI keep trying to reset my password and each time I click on the link it takes me to the temporary QR scan page.
C. Davidson
Gateshead, United Kingdom • 4 months agoUnable to login just keeps saying Oops something went wrong . It certainly did. I've a free Coffee due.
Plymouth, United Kingdom • 4 months ago
Is there a problem with the app it was doing something to the app and would be up and running soo
Trevor
Okehampton, United Kingdom • 4 months agoCan't log back in since your up date even forgot password is not working don't want two open brand new app as I have one and four free drinks on it
Jasmine
Birmingham, United Kingdom • 4 months agoWon't let me log on or change my password
Neil C
London, United Kingdom • 4 months agoUnable to log in, saying incorrect password but won’t let me reset it. Haven’t changed password recently either
Pauline
Bristol, United Kingdom • 4 months agoCan't get into app. Changed password, restarted and just doesn't make a difference
Julie whitehead
Wisbech, United Kingdom • 4 months agoI cant log in, it gives a temporary qr code
Bev
Barnsley, United Kingdom • 4 months agoUnable to log onto app after maintenance on Monday. Cannot reset password as link does not work and app does not recognise current password
John
Consett, United Kingdom • 4 months agoSince costa closed the app overnight on Sunday still can't use it yet
Joan bramhall
Derby, United Kingdom • 4 months agoApp still down when will it be back
Croydon, United Kingdom • 4 months ago
Only have temporary access. Full app no longer working
Farnborough, United Kingdom • 4 months ago
Temporary qr code
Richard
Longton, United Kingdom • 4 months agojust keeps saying Scan beans while logged out, but no wheer to log in
Wendy
Newham, United Kingdom • 4 months agoMy Costa app will not work since July 7th , have reinstalled it and still is not working
Joan bramhall
Derby, United Kingdom • 4 months agoMy app is still down since Sunday since you started doing an upgrade
Susan James
Newham, United Kingdom • 4 months agoNot adding beans when using Costa express machine
Lynda sellars
Lewisham, United Kingdom • 4 months agoApp not working just a qr code to access my beans
Christine black
Huddersfield, United Kingdom • 4 months agoApp still not working
Ipswich, United Kingdom • 4 months ago
Completely frozen since maintenance on 7/7
Sheila jackson
Batley, United Kingdom • 4 months agoStill won’t let me log in
Martlesham, United Kingdom • 4 months ago
Costa app not been working since 7 July.
Deborah Cooper
Burnham-on-Crouch, United Kingdom • 4 months agoWill not let me log in says I have zero beans
Lisa
Pinner, United Kingdom • 4 months agoApp still not working
steve Bradley
Tamworth, United Kingdom • 4 months agocant log in to app
Tina
Southwark, United Kingdom • 4 months agoCannot login into costa app
Linda
Brent, United Kingdom • 4 months agoCan't access coffee machines in stores
Dennis
Birmingham, United Kingdom • 4 months agoUnable to log back in / change pass word.
Win
Leeds, United Kingdom • 4 months agoI can’t reset my password after costa system upgrade. Reset password function doesn’t work.
Jill Hook
Dagenham, United Kingdom • 4 months agoCan't access app. Tried resetting password but app jumps back to temporary service
Tim
Perth, United Kingdom • 4 months agoBeen down since 7th cannot access app at all
Bristol, United Kingdom • 4 months ago
Cant log in or change my password
B
Southampton, United Kingdom • 4 months agoPermanent qr code showing for the last 3 days. That’s it. No log in no access code to app. Have updated, have Uninstalled but nothing.
Big fail from costa
Free drink for everyone
M WARDLE
Birmingham, United Kingdom • 4 months agoThe app will not down load
Julie
Harrogate, United Kingdom • 4 months agoApp not working since Saturday
Robert Craw
Edinburgh, United Kingdom • 4 months agoCosta app not been working for 2 days.
Rochester, United Kingdom • 4 months ago
App doesn't let you log in
Sarah young
Manchester, United Kingdom • 4 months agoSaying im not registered
Laura
Southampton, United Kingdom • 4 months agoHi having problem resetting password keeps going back to the main page
JANETTE
St Helens, United Kingdom • 4 months agoApp not working
Clive
Oxford, United Kingdom • 4 months agoNo access to app
Paula johnstone
Chessington, United Kingdom • 4 months agoMy app hasn’t worked for 48 hours
J whitlow
Leeds, United Kingdom • 4 months agoSince upgrade can’t log onto App, reset password emails do not link either
Tonybolesworth
Leigh, United Kingdom • 4 months agoMy app has been down since Sunday,says use code below+there is no code?
Smethwick, United Kingdom • 4 months ago
Not working
Donna Boots
Consett, United Kingdom • 4 months agoUnable to login for past 2 days although staff assured me my app will still update.
Kevin
Warwick, United Kingdom • 4 months agoApp states that they are experiencing problems and currently unable to use.
Zoe
Huddersfield, United Kingdom • 4 months agoSays logged out temp scan code. Can't remember password when requesting new one takes you back to temp page.
Stephen
Cwmbran, United Kingdom • 4 months agoCan't reset password keeps jumping back to log on page
Anthony
Chester, United Kingdom • 4 months agoreset password just directs me back to temporary scan screen on app
Debbie Young
Llanelli, United Kingdom • 4 months agoCan't access Costa App
Stephen perry
Sidcup, United Kingdom • 4 months agoThe costa app has crashed will not let me use it
Gloucester, United Kingdom • 4 months ago
Can't logging or reset pass word
Yvette
Broseley, United Kingdom • 4 months agoApp not working wen will it be back up and running?
Shrewsbury
Mandy
Cowdenbeath, United Kingdom • 4 months agoCan't get access permanent QR code showing. Tried uninstalling the app too.
Sharon
Harrogate, United Kingdom • 4 months agounable to log back in fixed screen QR code
Julie
Hessle, United Kingdom • 4 months agoI had an email to say maitance was being down on Sunday 7th . I can't now log back in or update . I have beans and a free coffee I don't want to loose
Michael
Newbury, United Kingdom • 4 months agoCosta App still not letting me sign in. Reset Password option just sends me back to home screen. 2 days now.
Jarrow, United Kingdom • 4 months ago
Hi , app not working, can't reset password, won't accept current password, stuck in an annoying loop, is anyone else experiencing this frustrating issue!???
Anj
Tiverton, United Kingdom • 4 months agomy app isn't working at all !
Mark Swinton
Manchester, United Kingdom • 4 months agoBeyond a joke this now not working since Sundays so called maintenance
John Alexander
Kirkcaldy, United Kingdom • 4 months agoNo feedback about beens since
yesterday in Kirkcaldy Ffe
millington
Bristol, United Kingdom • 4 months agoapp not working
Bristol, United Kingdom • 4 months ago
Can't log in, can't reset password
Sam
Stevenage, United Kingdom • 4 months agoCan't log in
Pamladhams@hotmail.co.uk
Croydon, United Kingdom • 4 months agoApp STILL not working after routine maintenance !!
Chris Coates
Swadlincote, United Kingdom • 4 months agoCosta app not responding not allowing me to change password
Swansea, United Kingdom • 4 months ago
Won’t allow log in after recent update
Nigel
London, United Kingdom • 4 months agoCannot log on app, reset password sends me back to the temporary qcode screen and asks me to log on again. A cycle which i can't get out off.
Jeanette OBrien
Shadwell, United Kingdom • 4 months agoI can’t get loggin..won’t let me reset passeord
Kristeen
Waltham Forest, United Kingdom • 4 months agoCosta app says we are currently having issues for the past 4 days
N findlay
Narberth, United Kingdom • 4 months agoStill not working
C
Southampton, United Kingdom • 4 months agoHaven’t been able to log in on the app since yesterday.
Anne Gordon
Sheffield, United Kingdom • 4 months agoI have problems with my Costa app.
Bolton, United Kingdom • 4 months ago
Unable to login
Camron
Rugby, United Kingdom • 4 months agoStill can’t log in or reset password
Mick Spracklen
Dronfield, United Kingdom • 4 months agoApp logged me out and won’t let me back on. I’ve put forgot password and when I reset it just goes round in circles asking me to put my email address on again.
London, United Kingdom • 4 months ago
It's knackered
Debby
Jarrow, United Kingdom • 4 months agoI can get on to the app via my phone it says there a problem and use the code below but there isn't one
Peter Smith
Grantham, United Kingdom • 4 months agoPassword rejected.
Can't reset
Joe
Nottingham, United Kingdom • 4 months agoApp says log back in. Doesnt recognise password. Reset password loops back to login page not reset page.
Nicola Morris
Newham, United Kingdom • 4 months agoCan't log in
Stan
Loughborough, United Kingdom • 4 months agostill getting same page with temporary qr code.Sent a email to Costa yesterday & still waiting for a answer.
S
Colchester, United Kingdom • 4 months agoWill not let me sign in or reset password just keeps flipping back to previous screen like it's in a loop
Ruth
West Bromwich, United Kingdom • 4 months agoApp still not working
Sian Hemsley-Turner
Caerphilly, United Kingdom • 4 months agoIt's asking me to log back in but won't accept my password and the email to reset just takes me back to same screen with no option to reset password. Please advise?
Vince
Bradford, United Kingdom • 4 months agoSays I have logged off, but I haven't
Stefan Dawson
Glasgow, United Kingdom • 4 months agoStill unable to log in to the App despite following the instructions for resetting my password. Becoming a little tiresome as I have tried for 48 hours.
Claire
Croydon, United Kingdom • 4 months agoCan't log in, or reset password. Keeps bringing up temporary code to collect beans while logged out
Mary McMahon
Glasgow, United Kingdom • 4 months agoNo link sent when trying to reset password
Ruth John
Cardiff, United Kingdom • 4 months agoCan't log back into costa app
Jayne Blincoe
Newham, United Kingdom • 4 months agowon’t let me log in even though details correct
Clive
Newtown, United Kingdom • 4 months agoCant access the app...have uninstalled and installed...still get same page with temporary qr code.
Reg Davis
Erith, United Kingdom • 4 months agoUnable to log into app and reset password
R Padgett
Barnsley, United Kingdom • 4 months agoI have been trying to log back into the app but having difficulty. I have tried to reset my password several times without success. I am registered.
Jeff
Warrington, United Kingdom • 4 months agoCosta app down after costa maintenance
Catherine Hargreave
Sheffield, United Kingdom • 4 months agoMy Costa app has been down since Sunday, I know work was due Sunday to Monday but it's Tuesday and now working, I don't know if the techs know so wanted to report in case they didn't and thought it was working
Croydon, United Kingdom • 4 months ago
Not recognising login details
Colette pilkington
Bolton, United Kingdom • 4 months agoI was signed out of app automatically and I can't sign in , my details are being marked as incorrect and I can't change the password.
Georgie bailey
Fulham, United Kingdom • 4 months agoMy app not working
Reecey
Amsterdam, The Netherlands • 4 months agoCan't log in to the app.
Lisa
Pinner, United Kingdom • 4 months agoCannot log in to app
Mark
Derby, United Kingdom • 4 months agoUnable to login on app. Tried resetting password but not even getting to link to reset. Just going round in circles.
Dinas Powys, United Kingdom • 4 months ago
Can’t reload Costa app still show as havin maintenance
Tracy
Shefford, United Kingdom • 4 months agoWon't let me log in
Julia brown
Hackney, United Kingdom • 4 months agoWont let me reset password
Eileensecretrome@gmail.com
Gillingham, United Kingdom • 4 months agoCannot log in on the app
Linda Hancock
Stoke-on-Trent, United Kingdom • 4 months agoMy app said I'm logged out and has put a qr code to use why
june glenwright
Sunderland, United Kingdom • 4 months agoHave to sign in following app update but not sending reset password link
Mark
Croydon, United Kingdom • 4 months ago2 days now unable to log in
Keith waller
Hull, United Kingdom • 4 months agoCan't log in password reset not working
Steve Dalligan
Derby, United Kingdom • 4 months agoCannot access my app
Wirral, United Kingdom • 4 months ago
Getting ridiculous. Can't log in from 8pm 7. July to 4am 9 July and counting
Croydon, United Kingdom • 4 months ago
Reset password link doesn't take me to page to reset password.
Musselburgh, United Kingdom • 4 months ago
Unable to reset password
Kaleem
Leicester, United Kingdom • 4 months agoSince the maintenance update, the app has logged me out and not recognising my password. Also cannot resent password as the reset email keeps opening the Costa app returning me back to the page requesting I logging in
Lesley Drewe
South Benfleet, United Kingdom • 4 months agoApp temporarily suspended, unable to open
Shaun
Leeds, United Kingdom • 4 months agoNot logging in. Password reset not linking to correct area
Liverpool, United Kingdom • 4 months ago
Why have you given me a temporary code to use my app
Jen
Rowley Regis, United Kingdom • 4 months agoTried resetting password but won't let me gives me temporary access to my code. Unable to login.
Basingstoke, United Kingdom • 4 months ago
Logged out
Kettering, United Kingdom • 4 months ago
Won’t sign in
Simon walters
Southampton, United Kingdom • 4 months agoI cannot sign in to my account because it is saying I’m using the wrong password but I’m not and even if I wanted to change my password that’s not working either.
Amanda
Newton Aycliffe, United Kingdom • 4 months agoIt's saying credentials not correct
Marilyn Potts
Lewisham, United Kingdom • 4 months agoCan’t reset password , sends e mail , then sends me to reset ,, going round in circles
Sigrun Vitai
Croydon, United Kingdom • 4 months agoI can't login the Cosat App
Verity Kologlu
Dursley, United Kingdom • 4 months agoWill not let me reset my password
George wall
Wokingham, United Kingdom • 4 months agoCosta app will not accept my email or password tried to reset password but unable too as app won't let me
Patricia
Martock, United Kingdom • 4 months agoCan not log back in after they closed down Sunday night to upgrade. Keeps saying incorrect credentials but I know they are correct.
Jim Parkin
London, United Kingdom • 4 months agoI am unable to reset my password.
Julia Holloway
Cambridge, United Kingdom • 4 months agoCan't log back in
C marshall
Sheffield, United Kingdom • 4 months agoUnable to reset password
Gemma watkins
Pontypool, United Kingdom • 4 months agoUnable to open the app but can access the website
Bradford, United Kingdom • 4 months ago
Still not working following scheduled updates on 8 July
John Compton
Budleigh Salterton, United Kingdom • 4 months agoTrying to reset password to log in but won't let me
Manchester, United Kingdom • 4 months ago
I have been logged out of the app and can't get backmin
Ian
Burntwood, United Kingdom • 4 months agoTemporary qr code instead of app
Janine Austin
Fulham, United Kingdom • 4 months agoCan log back in and won't let me reset a password
Kofi Bean
Eastbourne, United Kingdom • 4 months agoUnable to access app... doesn't recognise log in details. Tried resetting stuck in a loop
Emma
Hull, United Kingdom • 4 months agoCan't log in
Marie
Jarrow, United Kingdom • 4 months agoI can't log in or reset my password.
David Finn
Folkestone, United Kingdom • 4 months agoForgot password - entered email but not had email back
Sara Wilkinson
Middlesbrough, United Kingdom • 4 months agoApp not working
Swansea, United Kingdom • 4 months ago
Not working
Sandra
Edinburgh, United Kingdom • 4 months agoCan’t log in with credentials and can’t change password
Pauline Strange
Hoddesdon, United Kingdom • 4 months agoApp logged me out and won't let me log back in , saying details wrong, which they are not! Tried to change password to see if would then work, but won't let me.
Diane
Bristol, United Kingdom • 4 months agoOops
Something went wrong
Hull, United Kingdom • 4 months ago
Cannot log back in to the ap and resetting my password option is just cycling me through the temporary scan for beans page! Frustrating experience!
Elizabeth Mcglashan
Alexandria, United Kingdom • 4 months agoApp not opening when putting in password
Plymouth, United Kingdom • 4 months ago
Since update I'm unable.to log back in amd reset password not working
Birmingham, United Kingdom • 4 months ago
Can't log in or rest password
linda.barnby@gmail.com
Milton Keynes, United Kingdom • 4 months agoTemporary app not working, still can't log in to my account.
Julia Robinson
Bolton, United Kingdom • 4 months agoWhy is my App not working?
I had a note that maintenance was being done on Sat 6th June.
It states now the following:-
......
'Scan for beans while logged out'
......
There is no option to log back in?
What is going on?
Sheffield, United Kingdom • 4 months ago
Unable to login.
Forgot password not working
John
Clacton-on-Sea, United Kingdom • 4 months agoCan't log in or change password
David McPherson
Manchester, United Kingdom • 4 months agoCosta app not working
Just have a temporary code ?
As i use the Costa machine in shops I am not getting my beans added ??
David
Aberdeen, United Kingdom • 4 months agoApp hasn't been working allday
Steve
Croydon, United Kingdom • 4 months agoCannot reset password tried 7 times
Ken
Sheffield, United Kingdom • 4 months agoI keep trying to log in t my Costa app. It's just not working
Croydon, United Kingdom • 4 months ago
Same problem as John of Norwich
Bournemouth, United Kingdom • 4 months ago
Not working
John
Norwich, United Kingdom • 4 months agoDue to their maintenance I'm logged out, won't recognise my password to log back in and when I try to reset my password the email link just takes me to the app which I can't log into.
Why do companies insist on doing updates and maintenance that doesn't work and clearly hasn't been checked before pushing out.
Wolverhampton, United Kingdom • 4 months ago
Can't log back in
Gareth John Friar
Fulham, United Kingdom • 4 months agoUnable to get onto my online app both in store and in remote machines on 7 and 8 July.
Janice Russell
Stevenston, United Kingdom • 4 months agocannot login to the App after your update and my password is correct
Bev
Newham, United Kingdom • 4 months agoLogged me out and unable to log in, link to reset doesn't work
Anthony Bell
Hackney, United Kingdom • 4 months agoIt will not allow password reset
Donna
Fareham, United Kingdom • 4 months agoNo app
J DIDSBURY
Bury, United Kingdom • 4 months agoCan't login and doesn't send link to renew password
S Maccabe
Loughborough, United Kingdom • 4 months agoMy costa app on my phone will not let me log in
Rory
Fulham, United Kingdom • 4 months agoApp is not working
J
Dundee, United Kingdom • 4 months agoApp still down
Bob
Nottingham, United Kingdom • 4 months agoUnable to log in. Password reset not working either. Just locked out! Thanks for the update Costa.
Steve
Croydon, United Kingdom • 4 months agoCan’t reset password going round in circles
Lynsey
Sheffield, United Kingdom • 4 months agoForcing me to login when I have Face ID set up and then it doesn’t recognise my password. Reset password keeps taking my back to autofill and I can’t put in new password….going round in circles!
Falkirk, United Kingdom • 4 months ago
Logged me out and not accepting password and when try to reset just gives me barcode which is no use 4 machines
peter
Manchester, United Kingdom • 4 months agonot working in Reading
Tomasz
Northampton, United Kingdom • 4 months agoI can't login or reset password and I lost beans....
Roksana
Croydon, United Kingdom • 4 months agoCan't login in or reset password.
Haslemere, United Kingdom • 4 months ago
Not recognising password and reset doesn’t take you to a reset page
J A G
Manchester, United Kingdom • 4 months agoCan't log in. Can't reset password
Stacey
Horsham, United Kingdom • 4 months agoWill not let me log jn
Louise Brewer
Letchworth Garden City, United Kingdom • 4 months agoCannot login. Have update app. Lost numerous beans too
Camron
Rugby, United Kingdom • 4 months agoCan’t log into the app even after resetting password
Tony king
Northampton, United Kingdom • 4 months agoAfter the work carried out last night 7 July I am unable to log back in to the app or reset password
Johnston Jacqui
Croydon, United Kingdom • 4 months agoForcing me to login when I have Face ID set up and then it doesn’t recognise my password. Reset password being forced however keeps taking my back to autofill and I can’t put in new password….going round in circles!
Georgina Davies
Runcorn, United Kingdom • 4 months agoUnable to log into my account, it's not showing the login page
Luke
Southwark, United Kingdom • 4 months agoWon't reset or log in
Beverley Edwards
Buckinghamshire, United Kingdom • 4 months agoI can't log in
Ronnie
Southport, United Kingdom • 4 months agoApp not working just a QR code for scanning. Doesn't accept login details
John armstrong
Newcastle upon Tyne, United Kingdom • 4 months agoCan not login
Leeds, United Kingdom • 4 months ago
Can't login, clicked forgot password, received link, clicked on reset password, takes you back to login screen. No option to put in a new password.
Andrew Cox
Caerphilly, United Kingdom • 4 months agoNot accepting password
Elaine
Lewisham, United Kingdom • 4 months agoCan't log into my Costa account
Stockport, United Kingdom • 4 months ago
Not opening. Says I'm logged out
Kings Lynn, United Kingdom • 4 months ago
Hello I log in tried to reset my password an an go through the email process for it not to work ...
deborah.miles34@gmail.com
Bristol, United Kingdom • 4 months agoBristol broadmead cant scan missed my points
Alan Brady
Derby, United Kingdom • 4 months agoCosta app down.Cannot use.
Abbie
Newham, United Kingdom • 4 months agoCosta app will not accept login details despite being correct. Will also not reset password.
Peter Sparkes
Southwark, United Kingdom • 4 months agoIs there an issue with login at the moment
Cheryl
Huddersfield, United Kingdom • 4 months agoWhy is Costa app not working
Craig
Bristol, United Kingdom • 4 months agoWhy is app not working again have to keep reinstalling app and delete current one
Laura
Bolton, United Kingdom • 4 months agoNot allowing login or password reset on IOS, even after reinstalling the app .
Ian Waddie
Croydon, United Kingdom • 4 months agoBeans from Costa express not coming through to app
Prescot, United Kingdom • 4 months ago
Not showing points
Paula
Sutton Coldfield, United Kingdom • 4 months agoHas removed all my points
Caroline
Birmingham, United Kingdom • 4 months agoCan’t access rewards
John Sandiford
Bolton, United Kingdom • 4 months agoUnable to log in… with correct mail and password
Mark Thomas
Douglas, Isle of Man • 4 months agoCan’t access rewards
Suzanne
Camden, United Kingdom • 5 months agoNot able retrieve account info or place order
Lesle
Maidstone, United Kingdom • 5 months agoNot working
Dave
Prescot, United Kingdom • 5 months agoCan’t log in says unavailable
Liv
Taunton, United Kingdom • 5 months agoComes up with a pop up saying I can get a free coffee faster then freezes my app and won’t let me click anything. I’ve restarted the app and it still won’t work.
Tasha
Tenby, United Kingdom • 5 months agoWon't let me buy a coffee
Linda jones
Glasgow, United Kingdom • 5 months agoNot sending password to my email
Helen Roythorne
Bristol, United Kingdom • 5 months agoLogged me out on Sunday still can't get in giving error code
Ack005
Lily
Merton, United Kingdom • 5 months agoCan’t load app
prior.annette1@virginmedia.com
Romford, United Kingdom • 5 months agoCan't access the app wo t let me log in or report a problem keeps saying opps there was a problem??
Charles Bell
Brent, United Kingdom • 5 months agoApp returns an error message ACK005
Anne
Watford, United Kingdom • 5 months agoTried to top up but payment page not working
Slough, United Kingdom • 5 months ago
ACK005 fault on my costa app
Paul
Islington, United Kingdom • 5 months agoNot allowing sign in .. error even on website
Shandy
Manchester, United Kingdom • 5 months agoI can't log in and it won't resend me a link on forgot password
Vickie
Basingstoke, United Kingdom • 5 months agoI can't log in and it won't resend me a link on forgot password
Ros
Maidstone, United Kingdom • 5 months agoCan’t log in to app or use forgot password option
Karen marsland
Leeds, United Kingdom • 5 months agoCant log into my account
Mike
Leeds, United Kingdom • 5 months agoCan't login even after password change
Caron howell
Dumfries, United Kingdom • 5 months agoWont let me input payment details to send ecard
Rosemary Broomhead
York, United Kingdom • 5 months agoUsed my Costa App yesterday,after using it it went to the login and register page unable to change password as i have forgotten it,i use Costa every day and have free points hope i don't loose them
Steve mitchell
Dickens Heath, United Kingdom • 5 months agoCan't get into my costa app
Chris
Sheffield, United Kingdom • 5 months agoUnable to login
Tim
Brierley Hill, United Kingdom • 5 months agoMy Costa app is asking me to log in. When I try to log in it's saying my credentials are wrong. I've reset my password, but it still says my credentials are. I've uninstalled the app and reinstalled it, twice! But still can't log in. What's going on?
Lesley watkins
Derby, United Kingdom • 5 months agoWhy is the site not recognising my email
Colin
Saint Helier, Jersey • 6 months agoUnable to log in or reset password
Sue Metcalf
Northampton, United Kingdom • 6 months agoCosta at Eliot Field Rugby said store did not recognise the free cookie promotion on my costa app or my husbands when purchased with coffee today despite email's telling us to go instore today as its national biscuit day.
Amy Pierce
Slough, United Kingdom • 6 months agoApp hasn't registered the drinks I've bought and ACK005 keeps coming up
Sandra Rutherford
Dalkeith, United Kingdom • 6 months agoHello
Costa app showing log in only.
Tried to reset permissions but keeps returning to log in page
Can you help please
lilianevans123@btinternet.com
Slough, United Kingdom • 6 months agoKeep getting error ACK005
Wont let me scan in shop or machine, just says to report! VERY frustrating
Leigh
Manchester, United Kingdom • 7 months agoServers unavailable when trying to login to app or website
City of Westminster, United Kingdom • 7 months ago
States servers down
Waltham Forest, United Kingdom • 7 months ago
Cant sign in servers r down
Acton, United Kingdom • 7 months ago
Servers are temporarily unavailable error message
Kenneth Lawson
Wallsend, United Kingdom • 7 months agoGetting message, servers down please try later
Can't log in
Newcastle upon Tyne
G Rox
Cullompton, United Kingdom • 7 months agoSaying server unavailable
Liam c
Worcester, United Kingdom • 7 months agoApp says servers are down ive changed password, cleared cache and still no chance
Derby, United Kingdom • 7 months ago
Can't log in. Says servers are down
Luton, United Kingdom • 7 months ago
servers down?
Doncaster, United Kingdom • 7 months ago
Unavailable
Kevin
Glasgow, United Kingdom • 7 months agoServers down on app
Alan Evans
London, United Kingdom • 8 months agoCannot sign in to my app it says servers are down try later
Tony williams
Stevenage, United Kingdom • 8 months agoIs costa app down
Nantwich, United Kingdom • 8 months ago
Placed an order. Said it was received and it has not been delivered. Customer service number not available. Emailing them from their website not available. Payment is pending in my bank.
Cuddington, United Kingdom • 8 months ago
On laptop can't connect...it says .no internet
Nicola
Glasgow, United Kingdom • 9 months agoBalance check not working