Is tui.co.uk down - June, 2025?
Tui.co.uk is a UK-based online travel platform, offering an extensive range of holiday deals. They are admired for their organized search function, which lets users easily discover and book their preferred getaways including both package and customized vacations. They also offer flights, cruises, hotels and other travel-related services. Renowned for quality customer service, Tui.co.uk makes travel planning both convenient and enjoyable.
URL Checked:
http://tui.co.uk/
Last Down:
not recently
Response Time:
1.62 ms.
tui.co.uk outages reported by users in the last 24 hours
No Tui problems reported in the last 24 hours
This chart shows the number of Tui outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Tui User Reports
Check out the latest user reports on Tui, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jun 17, 2025 - 01:36A visitor from Crook, United Kingdom has reported a problem with General Issues
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Jun 14, 2025 - 14:45
A visitor from Ipswich, United Kingdom has reported a problem with General Issues
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Jun 12, 2025 - 14:28
A visitor from Derby, United Kingdom has reported a problem with Service
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Jun 11, 2025 - 19:38
A visitor from Rochdale, United Kingdom has reported a problem with General Issues
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Jun 11, 2025 - 18:25
A visitor from Wigan, United Kingdom has reported a problem with Service
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Jun 11, 2025 - 17:32
A visitor from Cleckheaton, United Kingdom has reported a problem with General Issues
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Jun 11, 2025 - 16:47
A visitor from Reading, United Kingdom has reported a problem with General Issues
Join Tui Discussion
Suggestions? Issues? Outages?Please share your Tui experience with other users around the globe.
Most common Tui problems reported by users
Service
General Issues
Tui Outage Locations
Location
Reports
Last Reported
Crook, England, GB
121
2 days ago
Swansea, Wales, GB
9
8 days ago
Belfast, Northern Ireland, GB
4
9 days ago
Glasgow, Scotland, GB
5
13 days ago
Paris, Île-de-France, FR
1
22 days ago
Lisbon, Lisbon, PT
2
1 months ago
Punta Cana, La Altagracia Province, DO
1
2 months ago
Are you experiencing issues with Tui right now?
Is tui.co.uk not working for you? If you are having issues with Tui, please use one of the options below to report a problem with the service
tui.co.uk website response status history
Date and Time
Response Time
Status Code
Jun 19, 2025 - 07:51
1.62 ms.
200
Jun 18, 2025 - 19:56
1.75 ms.
200
Jun 18, 2025 - 15:38
1.58 ms.
200
Jun 18, 2025 - 10:22
1.84 ms.
200
Jun 18, 2025 - 04:34
1.76 ms.
200
Jun 17, 2025 - 21:37
1.66 ms.
200
Jun 17, 2025 - 14:19
1.6 ms.
200
This table shows the tui.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Tui is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if tui.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
RICARD
Ipswich, United Kingdom • 4 days agoUnable to book online message coming up apache server at www.tui.co.uk port 33020,could not under stand request sent.
Hackney, United Kingdom • 5 days ago
Can not pay for holiday
Christine
Derby, United Kingdom • 6 days agoCan't use any of my devices when try to click on a holiday saying bad request .
amy
Rochdale, United Kingdom • 7 days agonot letting me search for things saying 400 bad request Apache Server at www.tui.co.uk Port 33020
amy
Rochdale, United Kingdom • 7 days agocant search for holidays..
amy
Rochdale, United Kingdom • 7 days agocant search for holidays..
Lewisham, United Kingdom • 7 days ago
Why is my Tui app not working
Maria
Mitcham, United Kingdom • 7 days agoI cannot check in online why is this..the site is saying technical issues?? When will this be resolved?
Sue mayhew
Coventry, United Kingdom • 8 days agoCan not get on my app
Karen Taylor
Swansea, United Kingdom • 8 days agoBad request message on app and website
Samantha Page
Southampton, United Kingdom • 10 days agoBad Request
Your browser sent a request that this server could not understand.
Apache Server at www.tui.co.uk Port 33020
cedric ansermoz
Neath, United Kingdom • 11 days agotrying to book a holiday for next year but web site wont let me past the first page error 400 comes up.
ty
Port Talbot, United Kingdom • 11 days agothis is all im getting when trying to book a holiday
Bad Request
Your browser sent a request that this server could not understand.
Apache Server at www.tui.co.uk Port 33020
leslie innes
Glasgow, United Kingdom • 13 days agoi can sem to acsess searching for holidays
E brooks
Chinnor, United Kingdom • 14 days agoTUI ap not working,keeps saying something went wrong try again later & has been saying that for over 24 hours
john hillier
Southampton, United Kingdom • 14 days agokeeps saying code 404 bad request
Angela Rodden
Glasgow, United Kingdom • 15 days agocan access site but when you click on a holiday server problem
Amy
London, United Kingdom • 15 days ago400 bad request notification when I try to continue/select a holiday. Has been the same for a few days
Bradford, United Kingdom • 16 days ago
Keeps saying bad request
Kezzer
Sykies, Thessaloniki, Greece • 16 days agoTUI App is stating that it is experiencing unspecified technical difficulties. I can't check in to my flight, despite check in being open for 35 minutes.
Julie
Manchester, United Kingdom • 17 days agoNo photos of accommodation so won’t be booking until fixed. It’s been like this for months with no explanation
Lesley
Longfield, United Kingdom • 17 days agobad request, on my windows laptop, tried using both google chrome and Bing, neither working when i try and look a a deal from a search result
carol woodward
Mansfield, United Kingdom • 17 days agowont load anything
k Jackson
March, United Kingdom • 18 days agoevery time i click on holiday details it says Your browser sent a request that this server could not understand. and Apache Server at www.tui.co.uk Port 33020 and its a bad request.
Mike
Bristol, United Kingdom • 18 days agoApache Server at www.tui.co.uk Port 36020.
I can access the website but when I ty to look at a holiday I get this message
Angela Swiffen
Peterborough, United Kingdom • 18 days agoCant access the website whichever way i try. Says 400 Bad Request.
Peterborough, United Kingdom • 18 days ago
Cant get on the Tui site whichever way i try. Get message saying Bad Request! Very frustrating.
Jim Liddle
Bury, United Kingdom • 19 days agoApache Server at www.tui.co.uk Port 33020
steven
Glasgow, United Kingdom • 20 days agoSame error not very reassuring that there supposed to be top travel agent if they cant get there website working properly.
Lisa Burn
Darlington, United Kingdom • 20 days agoIt loads but if you search for anything and click the search button it comes up with bad request every time
Old Windsor, United Kingdom • 21 days ago
Apache Server at www.tui.co.uk Port 33020
Sylvia Tuck
York, United Kingdom • 22 days agoCannot use tui app or on website, also Tui account
sinh
Paris, France • 22 days agoApache Server at www.tui.co.uk Port 33020
dave
Leicester, United Kingdom • 25 days agocalls not connecting to agents
david
Leicester, United Kingdom • 25 days agophones not connecting to agent
Steve McIntyre
Waltham Cross, United Kingdom • 25 days agoOnline Check In not working for last 2 days
Angela jones
Dungannon, United Kingdom • 25 days agounable to get holiday details keeps saying bad request.
Angela
Doncaster, United Kingdom • 30 days agoThey've taken money for a booking but returned a message to ring customer service but when I ring the number there is no answer - all lines busy. I cannot even stay in a queue to speak to someone. This has been the case for last 7 hours
Maria Renn
Pontypridd, United Kingdom • 1 months agoonline check in not working for the last 24 hrs - checking every hr
Kay McGregor
Lymington, United Kingdom • 1 months agoCan’t check in on line. Apparently they are having technical issues
Irene Dyson
London, United Kingdom • 1 months agoNo pictures / photos of accommodation so won’t book
Irene Dyson
London, United Kingdom • 1 months agoNo pictures or photos on web site and app …. Need to see accommodation. Won’t book until rectified
Irene Dyson
London, United Kingdom • 1 months agoNo photos / pictures on App or website so cannot book as need to see accommodation. Been like it for over a week …. annoying please advise
Lisbon, Portugal • 1 months ago
App won’t open
Mayhew
Milton Keynes, United Kingdom • 1 months agoCan not open app
Karen
Stockport, United Kingdom • 1 months agoApp won't open
Weston-super-Mare, United Kingdom • 1 months ago
App won’t open at all. Tried reinstalling and made no difference
Belfast, United Kingdom • 1 months ago
When trying to confirm booking
Hayward
Caerphilly, United Kingdom • 1 months agoUnable to Manage My Booking
Carol Layzell
Crawley, United Kingdom • 1 months agoInfo re holiday on app unavailable
Steve
Sheffield, United Kingdom • 1 months agoApp will not load, just says oops something went wrong!!
Yvonne
Merton, United Kingdom • 1 months agoUnable to check in online. Tui app now not functional. 8.30am 8th May 2025.
Tracey
Birmingham, United Kingdom • 1 months agoUnable to check in online
Frank
Ely, United Kingdom • 1 months agounable to pay deposit
Sean
Slough, United Kingdom • 1 months agoWill not let me log into my account on my laptop or phone app
Dan
Redditch, United Kingdom • 1 months agoDan not access booking
Wandsworth, United Kingdom • 1 months ago
Unusable, nothing is clicking though properly - getting server errors
Adele
Tarporley, United Kingdom • 1 months agoShowing error message on the app to in addition to the website which i cant access
Adele
Tarporley, United Kingdom • 1 months agoWont let me log into my account to check in
Laura
Glasgow, United Kingdom • 1 months agoError message
JK
Milton Keynes, United Kingdom • 1 months agoWebsite/App - not responding. Reporting issue: An error occurred while processing your request.
Reference #30.44b20f17.1746460828.1f58a75e
https://errors.edgesuite.net/30.44b20f17.1746460828.1f58a75e
Stoke-on-Trent, United Kingdom • 1 months ago
error message
Geejay
Cardiff, United Kingdom • 1 months agoTui.co.uk unresponsive via app and browser
Helen
Sheffield, United Kingdom • 1 months agosearch function not working
Billericay, United Kingdom • 1 months ago
Won’t load searching for holiday
Rob
Manchester, United Kingdom • 1 months agoNot loading
TC
Wigan, United Kingdom • 1 months agokeep getting timed out - cannot complete a booking
Kate
Pontypool, United Kingdom • 1 months agoerror message coming up when trying to get holiday search results
Slough, United Kingdom • 1 months ago
denied access
JH
Slough, United Kingdom • 1 months agodenies me access
Greggie
Ilford, United Kingdom • 1 months agoUnable to amend booking on website and App - adding extras after initial booking. Site says it’s experiencing a technical issue. Must be a very big issue!!
Greggie
Ilford, United Kingdom • 1 months agoApp not working - displays ‘Technical Issue’. This was the same for the Easter weekend too!
Ann
Wakefield, United Kingdom • 1 months agono online check in available , page down
Alyson
Cardiff, United Kingdom • 1 months agoGet this message when using edge to loot at holidays
Bad Request
Your browser sent a request that this server could not understand.
Apache Server at www.tui.co.uk Port 33020
Alyson
Cardiff, United Kingdom • 1 months agoGet this message when using edge to loot at holidays
Bad Request
Your browser sent a request that this server could not understand.
Apache Server at www.tui.co.uk Port 33020
Darlington, United Kingdom • 1 months ago
can't seem to access anything at all via the app. Tried updating phone and app and nothing.
Elizabeth
Bolton, United Kingdom • 1 months agoUnable to access Limak Arcadia golf Belek Turkey for holiday
pat
Birmingham, United Kingdom • 1 months agowill not let me choose my seats
Braintree, United Kingdom • 2 months ago
i cant access my holiday at all
Braintree, United Kingdom • 2 months ago
nothing is working
Helen
Bedford, United Kingdom • 2 months agoKeeps shutting down
Durham, United Kingdom • 2 months ago
wont let you pay
Lynn Grant
Saxmundham, United Kingdom • 2 months agoI have trying for a week to pay a deposit, due to technical difficulties it hasn’t been processed. I have been advised to wait another 72 hours.
Lynn Grant
Saxmundham, United Kingdom • 2 months agoI have been trying for over a week to pay a deposit, there has been technical difficulties every time & my payment has been refunded immediately. Still trying.
Andrew Smith
Sheffield, United Kingdom • 2 months agoYour browser sent a request that this server could not understand.
Apache Server at www.tui.co.uk Port 33020
Won't let me manage my booking or book for next year.
Sue Khan
Shildon, United Kingdom • 2 months agoCan’t change seats. Blank screen once selected and confirmed . Also on website.
Geoff
Newham, United Kingdom • 2 months agoCan't log in says "oops a problem, please try later".
Jim
Nottingham, United Kingdom • 2 months agoBooked and paid for a holiday. Then told that there is a problem with it. They still have my money!
Alford, United Kingdom • 2 months ago
cant book holidays - get this message This page isn't working at the moment
www.tui.co.uk can't currently handle this request.
HTTP ERROR 500
Moreton in Marsh, United Kingdom • 2 months ago
tui website will not show my bookings
Dukinfield, United Kingdom • 3 months ago
Chec in and manage your booking is not working
Clive Robinson
Fleet, United Kingdom • 3 months agoApp will not open
Tony
Preston, United Kingdom • 3 months agoerror message
Arnold
Manchester, United Kingdom • 3 months agoNeither the website nor the App are recognising live bookings, despite it being only a week until we fly.
Ballymena, United Kingdom • 4 months ago
Not showing upcoming trips
carl fletcher
Runcorn, United Kingdom • 4 months agopersonalising my holiday, trying to select a room of my choice, i find the selection wont load it justs hangs there indefinitely
Mc
Newham, United Kingdom • 4 months agoTui app not loading for last 24 hours. Tried updating, rebooting and reinstalling, nothing.
Phil Allport
Chester, United Kingdom • 4 months agoWebsite repeatedly crashes when entering passport details making check-in online impossible.
Derek
Stevenage, United Kingdom • 4 months agoNot connecting to TUI - "oops there is a problem"
Derek
Stevenage, United Kingdom • 4 months agoApp says continually says "oops we have a problem" on every page/tab
Kate
Wolverhampton, United Kingdom • 4 months agoContinuely says oops we have a priblem
Ed
Birmingham, United Kingdom • 4 months agoOops, we ran until a problem, every time I try to access.
CB
London, United Kingdom • 5 months agoWon’t open
London, United Kingdom • 5 months ago
I’m trying to look at my holiday in the app for the last few days and it’s saying technical problems
Bolton, United Kingdom • 5 months ago
Trying to put some information into the app when submitting it say technical problems Mrs Lynn brooke
liam
Lewisham, United Kingdom • 5 months agonot searching
Paul
London, United Kingdom • 6 months agoApp will not load . Fully updated .
Good WiFi
London, United Kingdom • 6 months ago
Can't access payment page.
London, United Kingdom • 6 months ago
App will not open, tried deleting, then turning off then back on and reinstalling without success, with VPN off or on.
Travelling in day and half.
paulthomas6163@gmail.com
London, United Kingdom • 6 months ago
App not opening for the past 48 hours
David Bristol
Bristol, United Kingdom • 6 months agoTUI app will not open both yesterday and today on two different iPhones.
Ian Leicester
Birmingham, United Kingdom • 8 months agounable to login Captcha problems on both computer & mobile device
Ian Leicester
Birmingham, United Kingdom • 8 months agounable to login Captcha problems on both computer & mobile device
Kel
Rowley Regis, United Kingdom • 9 months agoSearch not loading destinations, very laggy with everything else
Beth
Waterlooville, United Kingdom • 9 months agoWebsite doesn't work at all. On a tablet and mobile too
Mark H
Reading, United Kingdom • 9 months agomain web site up - but cant book due to web site errors