Is tui.co.uk down - May, 2026?
Tui.co.uk is a UK-based online travel platform, offering an extensive range of holiday deals. They are admired for their organized search function, which lets users easily discover and book their preferred getaways including both package and customized vacations. They also offer flights, cruises, hotels and other travel-related services. Renowned for quality customer service, Tui.co.uk makes travel planning both convenient and enjoyable.
URL Checked:
http://tui.co.uk/
Last Down:
not recently
Response Time:
5.15 ms.
tui.co.uk outages reported by users in the last 24 hours
No Tui problems reported in the last 24 hours
This chart shows the number of Tui outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Tui User Reports
Check out the latest user reports on Tui, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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May 11, 2026 - 23:13A visitor from Winchester, United Kingdom has reported a problem with Online payment is not working and phone lines are all busy !
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May 06, 2026 - 15:38A visitor from Maó, Spain has reported a problem with Online payment is not working and phone lines are all busy !
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May 02, 2026 - 13:48
A visitor from Crystal Palace, United Kingdom has reported a problem with Online payment is not working and phone lines are all busy !
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Apr 21, 2026 - 15:29
A visitor from Barnsley, United Kingdom has reported a problem with Service
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Mar 20, 2026 - 14:04
A visitor from Leeds, United Kingdom has reported a problem with Online payment is not working and phone lines are all busy !
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Mar 11, 2026 - 12:38
A visitor from Yeovil, United Kingdom has reported a problem with Online payment is not working and phone lines are all busy !
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Mar 09, 2026 - 15:39
A visitor from Swansea, United Kingdom has reported a problem with Online payment is not working and phone lines are all busy !
Join Tui Discussion
Suggestions? Issues? Outages?Please share your Tui experience with other users around the globe.
Most common Tui problems reported by users
Service
General Issues
Online payment is not working and phone lines are all busy !
Tui Outage Locations
Location
Reports
Last Reported
Winchester, England, GB
241
2 days ago
Swansea, Wales, GB
16
2 months ago
Clydebank, Scotland, GB
8
2 months ago
Moira, Northern Ireland, GB
5
7 months ago
Málaga, Andalusia, ES
1
9 months ago
Siusi, Trentino-Alto Adige, IT
1
10 months ago
Paris, Île-de-France, FR
1
11 months ago
Lisbon, Lisbon, PT
2
1 years ago
Punta Cana, La Altagracia Province, DO
1
1 years ago
, ,
1
ago
Are you experiencing issues with Tui right now?
Is tui.co.uk not working for you? If you are having issues with Tui, please use one of the options below to report a problem with the service
tui.co.uk website response status history
Date and Time
Response Time
Status Code
May 14, 2026 - 12:00
5.15 ms.
200
May 14, 2026 - 01:46
2.14 ms.
200
May 13, 2026 - 20:30
2.13 ms.
200
May 13, 2026 - 14:54
2.16 ms.
200
May 13, 2026 - 09:38
2.23 ms.
200
May 13, 2026 - 09:19
2.18 ms.
200
May 12, 2026 - 22:43
2.15 ms.
200
This table shows the tui.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Tui is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if tui.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Winchester, United Kingdom • 2 days ago
I try to add passenger details and it says there's been an error so I can't book anything
Anonymous
Stevenage, United Kingdom • 3 days agoWhy will it only show me deck 2 outside cabins when I know there are cabins available on deck 3. I will eventually stop looking and go to another cruise company. I should be able to book where I want and not where TUI wants me to book.
M Lambeth
Maó, Spain • 8 days agoTUI cash travel cards are faulting correct pins. We have 1 account with 2 cards, neither card will function even with carefully checked and entered pins
Crystal Palace, United Kingdom • 12 days ago
Trying to pay, technical problems the page says.
John
Barnsley, United Kingdom • 23 days agoWhen page loads no prices showing
Yeovil, United Kingdom • 2 months ago
I have being trying to access my booking details on the app for the last hour and it is not loading
Lindy
Swansea, United Kingdom • 2 months agoApp is blank. I can see my booking but I cant use manage my booking.
Fred
Portsmouth, United Kingdom • 2 months agoDoes not open
Lorraine
Sunderland, United Kingdom • 2 months agoIs the TUI app down today? I can't get access to my current booking.
Harold
Glossop, United Kingdom • 2 months agoTUI app is not working.
Sue Wright
Coalville, United Kingdom • 2 months agoUnable to open TUI App it momentarily tries then closes. I looked to see if there was update but know. Our holiday is in three weeks therefore unable to access our tickets.
Julie
Coventry, United Kingdom • 2 months agoApp not working
Jayne
Birmingham, United Kingdom • 2 months agoApp not working!
Dean McManus
Skegness, United Kingdom • 2 months agoI cannot access Manage my Booking - it will not load
Pedro
Swansea, United Kingdom • 2 months agoCannot access manage my booking to check in online for our flight in less than 48hours.Cannot get boarding passes. Both online & the app for Tui & First Choice are not working
Dave
Glasgow, United Kingdom • 2 months agoApp tries to open then just shuts down. Hasn’t been working for past few days
Sandra
London, United Kingdom • 2 months agomanage my account page wont load can't make any payments
East Kilbride, United Kingdom • 2 months ago
Website won’t load on tablet or phone. Time 11 am in GB
East Kilbride, United Kingdom • 2 months ago
Website won’t load on tablet or phone. Time 11 am in GB
Laura
Leyland, United Kingdom • 2 months agoWebsite won't search or load shortlist
Sarah
Nairobi, Kenya • 2 months agoNo holidays to anywhere!
Rob C
Fritwell, United Kingdom • 2 months agoNo holiday searches
Emma
Pont-y-clun, United Kingdom • 2 months agono holidays found even when filters removed and dates changed
Rochester, United Kingdom • 2 months ago
wont open or load closes itself on iphone
Rochester, United Kingdom • 2 months ago
loads main page but cant search
Mike Groves
Swindon, United Kingdom • 2 months agoApp not working
Ron Peach
Nottingham, United Kingdom • 2 months agoYour appp does not connect
Room Peach
Nottingham, United Kingdom • 2 months agoCan not connect into the TUI. App
Croydon, United Kingdom • 2 months ago
Tui App will not load
Croydon, United Kingdom • 2 months ago
TUI App will not load
Croydon, United Kingdom • 2 months ago
TUI App will not load
Caroline Taylor
Madrid, Spain • 2 months agoWon’t load
DD
Walsall, United Kingdom • 2 months agoTUI app will not load from screen app or from App Store. Needs addressing
Steve
Oldham, United Kingdom • 2 months agoTUI app down and not responding
Sandra Wakefield
Tower Hamlets, United Kingdom • 2 months agoCannot open app to enter passport details
James
Crewe, United Kingdom • 2 months agoOnline payment not working and everytime i ring through get through the automated service it says its going to transfer me to an advisor and then cuts me off and phone is hung up on.
Crewe, United Kingdom • 2 months ago
Online payment not working and everytime i ring through get through the automated service it says its going to transfer me to an advisor and then cuts me off and phone is hung up on.
Elliott
Newcastle upon Tyne, United Kingdom • 2 months agoThe app Won’t open
Wymondham, United Kingdom • 2 months ago
Booking page forces technical error
Jo
Hull, United Kingdom • 2 months agoDone recent update, app won’t load
debi dosdale
City of London, United Kingdom • 2 months agotrying to pay for seats that i want... i may loose them if you don't get it sorted just states technical difficulties
David Gladdy
Islington, United Kingdom • 3 months agoTrying to book a holiday, I get to the passenger details part then I get a message briefly stating the website is experiencing technical problems the saying holiday is sold out. This has happened on more than one attempted booking
Graeme Kay
London, United Kingdom • 3 months agoI can't access the Tui.co.uk site
Me
London, United Kingdom • 3 months agoHolidays sold out and then the message changes to can't load page
D
Bath, United Kingdom • 3 months agoCannot access boarding pass
Chris
Altrincham, United Kingdom • 3 months agoTrying to check in online for a Tui flight on their app, having been prompted by Tui to do so, but it will not respond. Very frustrating and nothing from Tui about any problems !!
Altrincham, United Kingdom • 3 months ago
Been trying to check in online for a flight for the past hour and forty five minutes. Proving impossible and website continually buffering and will not respond. Similar problem with trying to contact Tui by phone. Beginning to regret ever booking with them !!
Christine Bailey
Edmonton, United Kingdom • 4 months agoWill not link to wrbsite. Or I cannot access any pages and says access declined. This has been I'm going for 2 days
Mark Goulding
Manchester, United Kingdom • 4 months agoOnline payment system not working and phone lines jammed !
Mark Goulding
Manchester, United Kingdom • 4 months agoThe online payment system is not working and the phone lines are jammed
Arlesey, United Kingdom • 4 months ago
WONT ALLOW ACCESS TO HOTELS THROUGH THE CRUISE PAGE
City of London, United Kingdom • 4 months ago
Bad request when selecting hotels with cruise packages
Birmingham, United Kingdom • 5 months ago
Bad reqwest
rob@mail1948.com
Bicester, United Kingdom • 5 months agoPayPal payment not working
Slough, United Kingdom • 6 months ago
Tui down
Rob
Sudbury, United Kingdom • 6 months agoTrying to search cruises and it will not let me it says bad request Apache Server at www.tui.co.uk Port 36020
Carol
Northampton, United Kingdom • 6 months agounable to provide passenger details, error code saying technical issues is displayed
Glasgow, United Kingdom • 6 months ago
won't log me in
mick corbett
West Bromwich, United Kingdom • 6 months agounable to login screen stays blank
Kim
Barking, United Kingdom • 6 months agoWhen manage booking I get apache server port 33020
S Smith
Manchester, United Kingdom • 6 months agoApp does notvopen on my android phone
Harrow, United Kingdom • 6 months ago
Cannot check-in into a flight "HTTP ERROR 500"
John
Moira, United Kingdom • 7 months agoSays I have no permission access denied
Blyth, United Kingdom • 7 months ago
Unable to view or book Bad Request
Your browser sent a request that this server could not understand.
Apache Server at www.tui.co.uk Port 33020
This is the response message every time (for months now)
C Fothergill
Blyth, United Kingdom • 7 months agoUnable to view the holidays in detail messages come up...Access denied errors This problem is ongoing on the TUI site ...Business lost due to customers choosing other providers (Usually Jet 2) must be taking £1,000's of pounds off this company's balance sheets!!!
C Fothergill
Blyth, United Kingdom • 7 months agoUnable to view the holidays in detail messages come up...Access denied errors This problem is ongoing on the TUI site ...Business lost due to customers choosing other providers (Usually Jet 2) must be taking £1,000's of pounds off this company's balance sheets!!!
C Fothergill
Blyth, United Kingdom • 7 months agoUnable to view the holidays in detail messages come up...Access denied errors This problem is ongoing on the TUI site ...Business lost due to customers choosing other providers (Usually Jet 2) must be taking £1,000's of pounds off this company's balance sheets!!!
C Fothergill
Blyth, United Kingdom • 7 months agoUnable to book a holiday 3rd day in a row Access denied errors
London, United Kingdom • 7 months ago
cannot log on to website
Steve
Leigh-on-Sea, United Kingdom • 7 months agoKeep trying to log on to my booking keeps coming up access denied
Peter david
Tripoli, Greece • 7 months agoUnable to Peter davidcheck in
lauren
Rotherham, United Kingdom • 7 months agoall days saying nothing avaible
Angela O’Brien
Lancaster, United Kingdom • 8 months agoTrying to check in online but won’t go through
Wallington, United Kingdom • 8 months ago
Online check in error message
rob
Doncaster, United Kingdom • 8 months agopayments fail money goes into pending last 2 times now
Dani Johnson
Derby, United Kingdom • 8 months agoShows hotels available but will not go past the seat selection page.
Tracey
Leeds, United Kingdom • 8 months agounable to continue to book after selecting holiday
Kayleigh
Coventry, United Kingdom • 8 months agoEverytime I try to look at flight selections on a holiday, it goes to an error page that says it has timed out. The continue button also doesn't work at all on Laptop or mobile. It has been like this for 2 days.
Roger
Manchester, United Kingdom • 8 months agoCan’t check in online.
Julie Graco
Thames Ditton, United Kingdom • 8 months agoCan’t log into TUI app
essex
Colchester, United Kingdom • 9 months agoserver area
Billericay, United Kingdom • 9 months ago
Internal server error
Martin Procter
Beldibi, Turkey • 9 months agoApp not working and unable to get departure information including airport transfer details.
Doncaster, United Kingdom • 9 months ago
It won’t load properly and it’s incredibly slow
sam
Hailsham, United Kingdom • 9 months agotui site is down
Scott
Hove, United Kingdom • 9 months agoCannot access my booking and my boarding passes, pathetic service!
Alan
Wakefield, United Kingdom • 9 months agoNo able to access my bookings,I have tried numerous times this morning
Nicola
Coventry, United Kingdom • 9 months agoTUI online APD form not working. Sends you straight to the complaints form.
carl Morton
Waltham Forest, United Kingdom • 9 months agoOnline check in not working
Stu
Glastonbury, United Kingdom • 9 months agoonline check in not working
Barrow in Furness, United Kingdom • 9 months ago
Can't get to my bookings
Simon
Copenhagen, Denmark • 9 months agoWebsite not loading
A Southorn
Newport, United Kingdom • 9 months agoHave been trying to book and pay for a holiday all evening and the page constantly times and throws out all the info
Málaga, Spain • 9 months ago
Major TUI service issues. Online check-in down
Málaga, Spain • 9 months ago
Online check-in is down on both app and main platform server
Raymond Bolton
Slough, United Kingdom • 9 months agokeeps telling me ACCESS DENIED
Janet
Stockton-on-Tees, United Kingdom • 10 months agoWont load holidays when selecting continue. 404 page
Peterborough, United Kingdom • 10 months ago
Cannot access search and goes to Canary Islands 2026 holidays when you press Sept/Oct deals. Live chat doe not respond either, just says loading and nothing happens.
Krissie24
Rotherham, United Kingdom • 10 months agoUnable to book online message coming up apache server at www.tui.co.uk port 33020,could not under stand request sent.
Chris R
Rotherham, United Kingdom • 10 months agoUnable to book online message coming up apache server at www.tui.co.uk port 33020,could not under stand request sent.
Sharon
Sawbridgeworth, United Kingdom • 10 months agoCan't check in online. Just keeps saying sorry there is a problem.
sarah spraggon
, • 10 months agounable to print boarding passes
RICARD
Ipswich, United Kingdom • 11 months agoUnable to book online message coming up apache server at www.tui.co.uk port 33020,could not under stand request sent.
Hackney, United Kingdom • 11 months ago
Can not pay for holiday
Christine
Derby, United Kingdom • 11 months agoCan't use any of my devices when try to click on a holiday saying bad request .
amy
Rochdale, United Kingdom • 11 months agonot letting me search for things saying 400 bad request Apache Server at www.tui.co.uk Port 33020
amy
Rochdale, United Kingdom • 11 months agocant search for holidays..
amy
Rochdale, United Kingdom • 11 months agocant search for holidays..
Lewisham, United Kingdom • 11 months ago
Why is my Tui app not working
Maria
Mitcham, United Kingdom • 11 months agoI cannot check in online why is this..the site is saying technical issues?? When will this be resolved?
Sue mayhew
Coventry, United Kingdom • 11 months agoCan not get on my app
Karen Taylor
Swansea, United Kingdom • 11 months agoBad request message on app and website
Samantha Page
Southampton, United Kingdom • 11 months agoBad Request
Your browser sent a request that this server could not understand.
Apache Server at www.tui.co.uk Port 33020
cedric ansermoz
Neath, United Kingdom • 11 months agotrying to book a holiday for next year but web site wont let me past the first page error 400 comes up.
ty
Port Talbot, United Kingdom • 11 months agothis is all im getting when trying to book a holiday
Bad Request
Your browser sent a request that this server could not understand.
Apache Server at www.tui.co.uk Port 33020
leslie innes
Glasgow, United Kingdom • 11 months agoi can sem to acsess searching for holidays
E brooks
Chinnor, United Kingdom • 11 months agoTUI ap not working,keeps saying something went wrong try again later & has been saying that for over 24 hours
john hillier
Southampton, United Kingdom • 11 months agokeeps saying code 404 bad request
Angela Rodden
Glasgow, United Kingdom • 11 months agocan access site but when you click on a holiday server problem
Amy
London, United Kingdom • 11 months ago400 bad request notification when I try to continue/select a holiday. Has been the same for a few days
Bradford, United Kingdom • 11 months ago
Keeps saying bad request
Kezzer
Sykies, Thessaloniki, Greece • 11 months agoTUI App is stating that it is experiencing unspecified technical difficulties. I can't check in to my flight, despite check in being open for 35 minutes.
Julie
Manchester, United Kingdom • 11 months agoNo photos of accommodation so won’t be booking until fixed. It’s been like this for months with no explanation
Lesley
Longfield, United Kingdom • 11 months agobad request, on my windows laptop, tried using both google chrome and Bing, neither working when i try and look a a deal from a search result
carol woodward
Mansfield, United Kingdom • 11 months agowont load anything
k Jackson
March, United Kingdom • 11 months agoevery time i click on holiday details it says Your browser sent a request that this server could not understand. and Apache Server at www.tui.co.uk Port 33020 and its a bad request.
Mike
Bristol, United Kingdom • 11 months agoApache Server at www.tui.co.uk Port 36020.
I can access the website but when I ty to look at a holiday I get this message
Angela Swiffen
Peterborough, United Kingdom • 11 months agoCant access the website whichever way i try. Says 400 Bad Request.
Peterborough, United Kingdom • 11 months ago
Cant get on the Tui site whichever way i try. Get message saying Bad Request! Very frustrating.
Jim Liddle
Bury, United Kingdom • 11 months agoApache Server at www.tui.co.uk Port 33020
steven
Glasgow, United Kingdom • 11 months agoSame error not very reassuring that there supposed to be top travel agent if they cant get there website working properly.
Lisa Burn
Darlington, United Kingdom • 11 months agoIt loads but if you search for anything and click the search button it comes up with bad request every time
Old Windsor, United Kingdom • 11 months ago
Apache Server at www.tui.co.uk Port 33020
Sylvia Tuck
York, United Kingdom • 11 months agoCannot use tui app or on website, also Tui account
sinh
Paris, France • 11 months agoApache Server at www.tui.co.uk Port 33020
dave
Leicester, United Kingdom • 11 months agocalls not connecting to agents
david
Leicester, United Kingdom • 11 months agophones not connecting to agent
Steve McIntyre
Waltham Cross, United Kingdom • 11 months agoOnline Check In not working for last 2 days
Angela jones
Dungannon, United Kingdom • 11 months agounable to get holiday details keeps saying bad request.
Angela
Doncaster, United Kingdom • 11 months agoThey've taken money for a booking but returned a message to ring customer service but when I ring the number there is no answer - all lines busy. I cannot even stay in a queue to speak to someone. This has been the case for last 7 hours
Maria Renn
Pontypridd, United Kingdom • 11 months agoonline check in not working for the last 24 hrs - checking every hr
Kay McGregor
Lymington, United Kingdom • 11 months agoCan’t check in on line. Apparently they are having technical issues
Irene Dyson
London, United Kingdom • 11 months agoNo pictures / photos of accommodation so won’t book
Irene Dyson
London, United Kingdom • 11 months agoNo pictures or photos on web site and app …. Need to see accommodation. Won’t book until rectified
Irene Dyson
London, United Kingdom • 11 months agoNo photos / pictures on App or website so cannot book as need to see accommodation. Been like it for over a week …. annoying please advise
Lisbon, Portugal • 1 years ago
App won’t open
Mayhew
Milton Keynes, United Kingdom • 1 years agoCan not open app
Karen
Stockport, United Kingdom • 1 years agoApp won't open
Weston-super-Mare, United Kingdom • 1 years ago
App won’t open at all. Tried reinstalling and made no difference
Belfast, United Kingdom • 1 years ago
When trying to confirm booking
Hayward
Caerphilly, United Kingdom • 1 years agoUnable to Manage My Booking
Carol Layzell
Crawley, United Kingdom • 1 years agoInfo re holiday on app unavailable
Steve
Sheffield, United Kingdom • 1 years agoApp will not load, just says oops something went wrong!!
Yvonne
Merton, United Kingdom • 1 years agoUnable to check in online. Tui app now not functional. 8.30am 8th May 2025.
Tracey
Birmingham, United Kingdom • 1 years agoUnable to check in online
Frank
Ely, United Kingdom • 1 years agounable to pay deposit
Sean
Slough, United Kingdom • 1 years agoWill not let me log into my account on my laptop or phone app
Dan
Redditch, United Kingdom • 1 years agoDan not access booking
Wandsworth, United Kingdom • 1 years ago
Unusable, nothing is clicking though properly - getting server errors
Adele
Tarporley, United Kingdom • 1 years agoShowing error message on the app to in addition to the website which i cant access
Adele
Tarporley, United Kingdom • 1 years agoWont let me log into my account to check in
Laura
Glasgow, United Kingdom • 1 years agoError message
JK
Milton Keynes, United Kingdom • 1 years agoWebsite/App - not responding. Reporting issue: An error occurred while processing your request.
Reference #30.44b20f17.1746460828.1f58a75e
https://errors.edgesuite.net/30.44b20f17.1746460828.1f58a75e
Stoke-on-Trent, United Kingdom • 1 years ago
error message
Geejay
Cardiff, United Kingdom • 1 years agoTui.co.uk unresponsive via app and browser
Helen
Sheffield, United Kingdom • 1 years agosearch function not working
Billericay, United Kingdom • 1 years ago
Won’t load searching for holiday
Rob
Manchester, United Kingdom • 1 years agoNot loading
TC
Wigan, United Kingdom • 1 years agokeep getting timed out - cannot complete a booking
Kate
Pontypool, United Kingdom • 1 years agoerror message coming up when trying to get holiday search results
Slough, United Kingdom • 1 years ago
denied access
JH
Slough, United Kingdom • 1 years agodenies me access
Greggie
Ilford, United Kingdom • 1 years agoUnable to amend booking on website and App - adding extras after initial booking. Site says it’s experiencing a technical issue. Must be a very big issue!!
Greggie
Ilford, United Kingdom • 1 years agoApp not working - displays ‘Technical Issue’. This was the same for the Easter weekend too!
Ann
Wakefield, United Kingdom • 1 years agono online check in available , page down
Alyson
Cardiff, United Kingdom • 1 years agoGet this message when using edge to loot at holidays
Bad Request
Your browser sent a request that this server could not understand.
Apache Server at www.tui.co.uk Port 33020
Alyson
Cardiff, United Kingdom • 1 years agoGet this message when using edge to loot at holidays
Bad Request
Your browser sent a request that this server could not understand.
Apache Server at www.tui.co.uk Port 33020
Darlington, United Kingdom • 1 years ago
can't seem to access anything at all via the app. Tried updating phone and app and nothing.
Elizabeth
Bolton, United Kingdom • 1 years agoUnable to access Limak Arcadia golf Belek Turkey for holiday
pat
Birmingham, United Kingdom • 1 years agowill not let me choose my seats
Braintree, United Kingdom • 1 years ago
i cant access my holiday at all
Braintree, United Kingdom • 1 years ago
nothing is working
Helen
Bedford, United Kingdom • 1 years agoKeeps shutting down
Durham, United Kingdom • 1 years ago
wont let you pay
Lynn Grant
Saxmundham, United Kingdom • 1 years agoI have trying for a week to pay a deposit, due to technical difficulties it hasn’t been processed. I have been advised to wait another 72 hours.
Lynn Grant
Saxmundham, United Kingdom • 1 years agoI have been trying for over a week to pay a deposit, there has been technical difficulties every time & my payment has been refunded immediately. Still trying.
Andrew Smith
Sheffield, United Kingdom • 1 years agoYour browser sent a request that this server could not understand.
Apache Server at www.tui.co.uk Port 33020
Won't let me manage my booking or book for next year.
Sue Khan
Shildon, United Kingdom • 1 years agoCan’t change seats. Blank screen once selected and confirmed . Also on website.
Geoff
Newham, United Kingdom • 1 years agoCan't log in says "oops a problem, please try later".
Jim
Nottingham, United Kingdom • 1 years agoBooked and paid for a holiday. Then told that there is a problem with it. They still have my money!
Alford, United Kingdom • 1 years ago
cant book holidays - get this message This page isn't working at the moment
www.tui.co.uk can't currently handle this request.
HTTP ERROR 500
Moreton in Marsh, United Kingdom • 1 years ago
tui website will not show my bookings
Dukinfield, United Kingdom • 1 years ago
Chec in and manage your booking is not working
Clive Robinson
Fleet, United Kingdom • 1 years agoApp will not open
Tony
Preston, United Kingdom • 1 years agoerror message
Arnold
Manchester, United Kingdom • 1 years agoNeither the website nor the App are recognising live bookings, despite it being only a week until we fly.
Ballymena, United Kingdom • 1 years ago
Not showing upcoming trips
carl fletcher
Runcorn, United Kingdom • 1 years agopersonalising my holiday, trying to select a room of my choice, i find the selection wont load it justs hangs there indefinitely
Mc
Newham, United Kingdom • 1 years agoTui app not loading for last 24 hours. Tried updating, rebooting and reinstalling, nothing.
Phil Allport
Chester, United Kingdom • 1 years agoWebsite repeatedly crashes when entering passport details making check-in online impossible.
Derek
Stevenage, United Kingdom • 1 years agoNot connecting to TUI - "oops there is a problem"
Derek
Stevenage, United Kingdom • 1 years agoApp says continually says "oops we have a problem" on every page/tab
Kate
Wolverhampton, United Kingdom • 1 years agoContinuely says oops we have a priblem
Ed
Birmingham, United Kingdom • 1 years agoOops, we ran until a problem, every time I try to access.
CB
London, United Kingdom • 1 years agoWon’t open
London, United Kingdom • 1 years ago
I’m trying to look at my holiday in the app for the last few days and it’s saying technical problems
Bolton, United Kingdom • 1 years ago
Trying to put some information into the app when submitting it say technical problems Mrs Lynn brooke
liam
Lewisham, United Kingdom • 1 years agonot searching
Paul
London, United Kingdom • 1 years agoApp will not load . Fully updated .
Good WiFi
London, United Kingdom • 1 years ago
Can't access payment page.
London, United Kingdom • 1 years ago
App will not open, tried deleting, then turning off then back on and reinstalling without success, with VPN off or on.
Travelling in day and half.
paulthomas6163@gmail.com
London, United Kingdom • 1 years ago
App not opening for the past 48 hours
David Bristol
Bristol, United Kingdom • 1 years agoTUI app will not open both yesterday and today on two different iPhones.
Ian Leicester
Birmingham, United Kingdom • 1 years agounable to login Captcha problems on both computer & mobile device
Ian Leicester
Birmingham, United Kingdom • 1 years agounable to login Captcha problems on both computer & mobile device
Kel
Rowley Regis, United Kingdom • 1 years agoSearch not loading destinations, very laggy with everything else
Beth
Waterlooville, United Kingdom • 1 years agoWebsite doesn't work at all. On a tablet and mobile too
Mark H
Reading, United Kingdom • 1 years agomain web site up - but cant book due to web site errors