Is Shawbrook down - July, 2026?

Shawbrook Outages and Status
Shawbrook Logo

Shawbrook.co.uk is an intuitive online platform by Shawbrook Bank, a specialist UK savings and lending institution. It provides users with a variety of financial solutions including savings accounts, business loans, mortgages, and more. Designed for user-friendliness, the site is easily navigated, featuring clear information and graphics. Furthermore, it reflects Shawbrook Bank's commitment to straightforward, customer-focused banking services.

Last check: Just Now |

URL Checked:

https://shawbrook.co.uk/500.html?aspxerrorpath=/

Last Down:

not recently

Response Time:

3.13 ms.

Shawbrook outages reported by users in the last 24 hours

No Shawbrook problems reported in the last 24 hours

This chart shows the number of Shawbrook outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Shawbrook User Reports

Check out the latest user reports on Shawbrook, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Jun 18, 2026 - 08:43

    A visitor from Enfield, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jun 16, 2026 - 10:39

    A visitor from St Albans, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Mar 07, 2026 - 14:48

    A visitor from Doncaster, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jan 21, 2026 - 11:04

    A visitor from Reading, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jan 10, 2026 - 07:41

    A visitor from Manchester, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Jan 01, 2026 - 15:56

    A visitor from Chesterfield, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Dec 22, 2025 - 12:43

    A visitor from Middlesbrough, United Kingdom has reported a problem with General Issues

Join Shawbrook Discussion

Suggestions? Issues? Outages?
Please share your Shawbrook experience with other users around the globe.

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Anthony Halstead

Enfield, United Kingdom 22 days ago

You are blocking my access

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John S.

Ferndown, United Kingdom 24 days ago

I am unable to login to any of their websites. All attempts are met with "The request is blocked." Shawbrook just advise to try later! Not much help.

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Holger Reusch

St Albans, United Kingdom 24 days ago

Shawbrook Bank website appears to be down today 16 June 2026 and since before 09:00

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Natalie L

Southampton, United Kingdom 1 months ago

Couldn't log in May 2026. Tried to move money out. Attempted twice without success. Customer service acknowledged they hadn't received requests.
Requested to move money out again w/e. There is no sign of money in my nominated bank. Very disappointed with Shawbrook service. All these took place within 10 days.

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Dave M

Doncaster, United Kingdom 4 months ago

Can't log in. Always makes me nervous when you can't log in to my biggest savings account...

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philip

Wrexham, United Kingdom 5 months ago

error 500 server error on trying to get password

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Wrexham, United Kingdom 5 months ago

error 500 server error on trying to get password

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Dan

Reading, United Kingdom 5 months ago

two factor authorisation down.

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Alan

Chesterfield, United Kingdom 6 months ago

Log in customer nr and password entered ok takes you to text pass key page passkey received on mobile phone but when code entered Shawbrook just take you back to log in page 15.50pm 1 January 2025

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Wandsworth, United Kingdom 7 months ago

Unable complete login because they're not sending confirmation code by SMS or phone.

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Andy

Rochdale, United Kingdom 8 months ago

site is down

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Andy

Rochdale, United Kingdom 8 months ago

Site is down, from Cumbria

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Wandsworth, United Kingdom 8 months ago

Down in London

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Oxford, United Kingdom 8 months ago

Shawbrook website is down

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Dave

Nottingham, United Kingdom 8 months ago

site is down

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Rochdale, United Kingdom 8 months ago

Website won’t load

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Andrew

London, United Kingdom 8 months ago

Not accessible

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taylor

Worcester, United Kingdom 8 months ago

not loading onto site.

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Gillingham, United Kingdom 8 months ago

not responding

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A. Nicolson

Wellingborough, United Kingdom 8 months ago

Tried several times to access site. Simply does not load.

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Jimmy

Fulham, United Kingdom 9 months ago

Unable to log in as site does not load.

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Newcastle upon Tyne, United Kingdom 9 months ago

Not connecting

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Derek Bowman

Leicester, United Kingdom 10 months ago

Cannot log in to account - just get circle spinning, will not allow me to access my account.

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Visitor

Leicester, United Kingdom 10 months ago

Cannot log in to my savings account through website.

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Kevin Williams

Birmingham, United Kingdom 11 months ago

cannot log onto Shawbrook Bank, just circle going round and round.

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Carmichael-Mays

Sutton Coldfield, United Kingdom 11 months ago

3 attempts to sign in. Will not bring up app. Sign in correct

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Anthony Lees

Manchester, United Kingdom 11 months ago

I contacted them on 17th July and was told there were problems with logging in and they would get back to me. Tried again today and they have not come back to me

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Anthony Lees

Manchester, United Kingdom 11 months ago

I contacted them on 17th July and was told there were problems with logging in and they would get back to me. Tried again today and they have not come back to me

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Manchester, United Kingdom 11 months ago

I contacted them on 17th July and was told there were problems with logging in and they would get back to me. Tried again today and they have not come back to me

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City of Westminster, United Kingdom 11 months ago

Cannot login. no txt message or phone message to authenticate

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Alan Smith

Manchester, United Kingdom 11 months ago

They have updated their website and it doesn't work. Can't log in or make payments into my bank account.

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Bob

Godalming, United Kingdom 11 months ago

Can't login

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Dave

Stockport, United Kingdom 11 months ago

Logging in to Savings. Enter passcode sent via text and hit continue.
Site then takes you straight back to the start of login!

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Ponder

Kemsing, United Kingdom 1 years ago

2 separate accounts cannot log in. What is going on????

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GT

Coulsdon, United Kingdom 1 years ago

Savings login link goes nowhere. But loan login link at least goes to a login page.

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Christine

Slough, United Kingdom 1 years ago

Phone rings to give me passcode. Tells me "Press 1 to continue". I do so but silence follows. No code given. Then: "Thank you and goodbye".

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Slough, United Kingdom 1 years ago

Phone rings to give me passcode. Tells me "Press 1 to continue". I do so but silence follows. No code given. Then: "Thank you and goodbye".

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Peter

Droitwich, United Kingdom 1 years ago

Cannot log in and cannot access forgotten password facility

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Droitwich, United Kingdom 1 years ago

Cannot log in and cannot access forgotten password facility

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Peter Ward

Droitwich, United Kingdom 1 years ago

will not accept my password nor allow me to set up new one

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Margaret

Cardiff, United Kingdom 1 years ago

website is actually up but cannot get through to savings or isas and cannot open an account either

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Pamela Sewell

Brighton, United Kingdom 1 years ago

No telephone call to give passcode

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Pamela Sewell

Brighton, United Kingdom 1 years ago

No telephone call to give passcode

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Pamela Sewell

Brighton, United Kingdom 1 years ago

No telephone call to give passcode

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Steven Edwards

Limassol, Cyprus 1 years ago

Could not log in. Very unimpressed

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Steven Edwards

Limassol, Cyprus 1 years ago

Could not log in. Very unimpressed

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Steven Edwards

Limassol, Cyprus 1 years ago

Cannot log in

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Denise Wybourn

Canary Wharf, United Kingdom 1 years ago

cant log in as passcode just takes me back to log in page. Very frustrating

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Denise Wybourn

Canary Wharf, United Kingdom 1 years ago

Once passcode entered just goes back to log in details which are all correct so cannot log in to my account and cannot contact them until Tuesday. New customer and very annoying

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Manchester, United Kingdom 1 years ago

Can't log in. No code sent.

Fault "An error occurred during a connection to esavings.shawbrook.co.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR"

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Karin Melbye

Waltham Forest, United Kingdom 1 years ago

Cant get in as no code sent

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Waltham Forest, United Kingdom 1 years ago

Cant get in as no code sent

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Gillingham, United Kingdom 1 years ago

can’t get in on improved site

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Canary Wharf, United Kingdom 1 years ago

Unable to see drop down telephone number and site fails to continue after inserting recent passcode.

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Warsaw, Poland 1 years ago

Cannot log into Shawbrook used two browsers.

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Warsaw, Poland 1 years ago

Cannot log into Shawbrook used to browsers.

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roy morris

Newport, United Kingdom 1 years ago

shawbrook app and website not responding

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Birmingham, United Kingdom 1 years ago

Unable to log on to Shawbrook bank since last week

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Anne B

Edinburgh, United Kingdom 1 years ago

Text code for login not arriving from Shawbrook

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Grazia

Zurich, Switzerland 1 years ago

Can't access the login page for days now!

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James

Douglas, Isle of Man 1 years ago

Tried on 3 devices. Get to home page log in but unable to get to log in

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Southampton, United Kingdom 1 years ago

same problems march 1 and 2 2025

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MB

Glasgow, United Kingdom 1 years ago

Now working correctly March 2nd afternoon

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Glasgow, United Kingdom 1 years ago

Down Saturday and Sunday 1st and 2nd March. Try again later message.

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Middlesbrough, United Kingdom 1 years ago

Tried Saturday 1st March 2025 login rejected no explanation
Same again Sunday 2nd March

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JM

Bradford, United Kingdom 1 years ago

Can’t log-in

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M

Fleet, United Kingdom 1 years ago

Cannot login. Try again message but no explanation

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Fleet, United Kingdom 1 years ago

Cannot login. Try again message but no explanation

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Sam

Liverpool, United Kingdom 1 years ago

Can't login. No explanation. Just try again later message.

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Crosbie

Dunfermline, United Kingdom 1 years ago

Account no , not being recognised by nominated bak

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Lakbir Dhillon

Mitcham, United Kingdom 1 years ago

Cannot login into your website

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Dennis Niziol

London, United Kingdom 1 years ago

website url rejected

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Saul

Bradford, United Kingdom 1 years ago

Ain’t letting me log in . Saying wrong password

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J Stuart Phillips-Broadhurst

Worcester, United Kingdom 1 years ago

Shawbrook Bank

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Hamilton, Bermuda 1 years ago

login not available

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Canary Wharf, United Kingdom 1 years ago

After pulling verification code in site won't load

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Glasgow, United Kingdom 1 years ago

no response to request for passcode text

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Fernanda

Quận Một, Vietnam 1 years ago

Can't access the login page for days now

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HARRY JAMES GREED

Mapusa, India 1 years ago

I go to shawbrook bank login for my personal savings account and i just get a worm going round, i cannot login

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Catherine McMahon

London, United Kingdom 1 years ago

Hello, I am unable to to login to my Shawbrook account to give Maturity instructions.

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YB

Kingston, Jamaica 1 years ago

I am in Jamaica. I cannot log into my savings account.

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t barrett

Saint George's, Grenada 1 years ago

log in page doesn't open

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Cliff G

St Martin, Guernsey 1 years ago

login page doesn't load

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Violeta

Ohrid, North Macedonia 1 years ago

I have been trying to login for 2 days now, and I can't access my account at all. I haven't received any email notifications that their online banking is down.

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Gail

Oldham, United Kingdom 1 years ago

Can’t log in - error messages appearing.

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Angela

Birmingham, United Kingdom 1 years ago

Can't login saying error with system

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PG Norfolk

Downham Market, United Kingdom 1 years ago

Cannot log in to savings this morning. Error code keeps coming up.

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customer

Waltham Forest, United Kingdom 1 years ago

cant login wtf

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Annemasse, France 1 years ago

login page hasn't been working for over 24 hours

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Alnwick, United Kingdom 1 years ago

Savings log in not working

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Chris

Harringay, United Kingdom 1 years ago

Savings account not available essential maintenance apparently unable to withdraw my money.

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Graham Spicer

Poole, United Kingdom 1 years ago

I cannot login to my savings account

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Christina grimes

Arona, Spain 1 years ago

I cannot phone you . Being told that I have not got access and I have been logged out . Secure number did not come through

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Susan Slater

Caterham, United Kingdom 1 years ago

I cannot logo to my savings account

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Linda

Rushden, United Kingdom 1 years ago

Not responding - saying page not found

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JOHN

Rochdale, United Kingdom 1 years ago

CANNOT CONECT TO SITE

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Rosemin Jamani

Harrow, United Kingdom 1 years ago

Having problems getting into the website to check my balances

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Mr. D Gauton

Salford, United Kingdom 2 years ago

The site says it’s sending a one time security code but nothing is coming through so I can’t login to my account. I’ve tried several times but it’s not working

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Mr Alan R Aplin

Thursby, United Kingdom 2 years ago

Can't login. Get wheel of death

Most common Shawbrook problems reported by users

41

Service

59

General Issues

Shawbrook Outage Locations

Location

Reports

Last Reported

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Enfield, England, GB

97

22 days ago

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Cardiff, Wales, GB

4

1 years ago

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Paarl, Western Cape, ZA

1

1 years ago

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Kingston, Kingston, JM

1

1 years ago

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Saint George's, Saint George Parish, GD

1

1 years ago

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St Martin, St Martin, GG

1

1 years ago

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Ohrid, Ohrid, MK

1

1 years ago

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Chennai, Tamil Nadu, IN

1

1 years ago

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Annemasse, Auvergne-Rhône-Alpes, FR

1

1 years ago

ES Flag Icon

Arona, Canary Islands, ES

1

1 years ago

Are you experiencing issues with Shawbrook right now?

Is shawbrook.co.uk not working for you? If you are having issues with Shawbrook, please use one of the options below to report a problem with the service

shawbrook.co.uk website response status history

Date and Time

Response Time

Status Code

Jul 10, 2026 - 21:12

3.13 ms.

200

Jul 10, 2026 - 15:42

3.08 ms.

200

Jul 09, 2026 - 23:00

3.3 ms.

200

Jul 09, 2026 - 17:00

3.1 ms.

200

Jul 09, 2026 - 04:01

3.19 ms.

200

Jul 08, 2026 - 18:42

3.11 ms.

200

Jul 08, 2026 - 13:13

3.19 ms.

200

This table shows the shawbrook.co.uk outage requests and response browser checks executed automatically by the sitedown.co.uk service. All data in the table is in the Europe/London time zone. If Shawbrook is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if shawbrook.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest shawbrook.co.uk screenshot
Rate your experience with Shawbrook uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Shawbrook.co.uk and it's up and running with status code 200 (UP) and a response time of 3.13 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Shawbrook.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.