Is Openreach down - January, 2026?
Openreach.co.uk is an informative online platform for Openreach, a leading UK-based telecommunications service company. It provides comprehensive details about the company's services, which primarily involve maintaining and upgrading the UK's telecom network infrastructure. With a user-friendly interface, the website presents essential information about broadband connection, fibre cable networks, and related telecom solutions. The FAQ section and latest news updates make it a valuable resource for British telecommunication customers.
Openreach outages reported by users in the last 24 hours
Possible Openreach outages reported in the last 24 hours!
This chart shows the number of Openreach outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Openreach User Reports
Check out the latest user reports on Openreach, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jan 23, 2026 - 17:42A visitor from Birmingham, United Kingdom has reported a problem with Internet Issues
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Jan 20, 2026 - 11:31
A visitor from City of London, United Kingdom has reported a problem with Service
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Jan 15, 2026 - 01:40
A visitor from South Benfleet, United Kingdom has reported a problem with Internet Issues
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Jan 11, 2026 - 21:57
A visitor from Sutton, United Kingdom has reported a problem with Internet Issues
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Jan 05, 2026 - 09:58
A visitor from Sheffield, United Kingdom has reported a problem with Internet Issues
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Dec 23, 2025 - 20:03
A visitor from City of London, United Kingdom has reported a problem with Internet Issues
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Dec 23, 2025 - 17:11
A visitor from Brent, United Kingdom has reported a problem with Internet Issues
Join Openreach Discussion
Suggestions? Issues? Outages?Please share your Openreach experience with other users around the globe.
Most common Openreach problems reported by users
General Issues
Service
Phone Lines
Internet Issues
Openreach Outage Locations
Location
Reports
Last Reported
Birmingham, England, GB
96
1 hours ago
Paris, Île-de-France, FR
1
1 months ago
Glasgow, Scotland, GB
13
2 months ago
Toronto, Ontario, CA
1
2 months ago
Dubai, Dubai, AE
1
3 months ago
Crymych, Wales, GB
5
4 months ago
Belfast, Northern Ireland, GB
1
5 months ago
Taguig, Metro Manila, PH
1
1 years ago
Are you experiencing issues with Openreach right now?
Is openreach.co.uk not working for you? If you are having issues with Openreach, please use one of the options below to report a problem with the service
Tips if openreach.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Jan Cantwell
South Benfleet, United Kingdom • 8 days agoI have reported issues with no service being available on an intermittent basis to SKY. They have told me Open Reach have issues and are working on them in the WA6 area. I cannot see any Open Reach work schedules listed for this area but have now booked an engineer visit. This intermittent loss of service has been going on for a few weeks. Example:On Wednesday 14th Jan 2026 the service went down about 9.15am and came on for a short time about 10.40pm after resetting the connections a few times but it went off again later.
Bill
Sutton, United Kingdom • 11 days agoOpen reach outage full fibre GU21
Gary Preston
Sheffield, United Kingdom • 18 days agono internet for 2 days
Roger Cover
King's Cross, United Kingdom • 27 days agoNo Internet in the TN40 2QA area sincecyhis morning
Vivian O’Sullivan
City of London, United Kingdom • 30 days agoMy internet has been down for 3days now
BK
Lambeth, United Kingdom • 1 months agoHave had no Internet connections since Friday 12 December, now Sunday 14 December
Kris McCann
Hillingdon, United Kingdom • 1 months agoGetting a WAN IP from my ISP (Sky), but LOS light on ONT box is off and have no internet connection. TR27 6FQ in UK.
Simon
Lambeth, United Kingdom • 1 months agoZen Internet Down, Neston, Wirral
Max
Bedlington, United Kingdom • 1 months agoAbsolutely rubbish connection in Dalton in furness
Max
Bedlington, United Kingdom • 1 months agoAbsolutely rubbish connection in Dalton in furness
Bedlington, United Kingdom • 1 months ago
Absolutely rubbish connection in Dalton in furness
Bedlington, United Kingdom • 1 months ago
Absolutely rubbish connection in Dalton in furness
Sheffield, United Kingdom • 1 months ago
Chester broadband completely down for several days
john Fitzpatrick
Glasgow, United Kingdom • 2 months agoBroadband speed dropped from 40 Mbps to 29Mbps over weekend 8 to 10 November and has not recovered. tel number 01555773114.
S Higbee
Havering atte Bower, United Kingdom • 2 months agoInternet and landline hasn't been working for over 2 weeks now
Glasgow, United Kingdom • 2 months ago
Internet down for past 24hrs in Bh80by area can’t get a specific update
David Turnpike
Manchester, United Kingdom • 2 months agono internet (Fibre)
Chris Hall
Glasgow, United Kingdom • 2 months agoPlusnet router not connecting even after restarting but landline phone working. Happens several times a month for a few hours at a time.
Matt
Dagenham, United Kingdom • 2 months agoSeems to be a problem with both openreach.co.uk and .com. getting "502 Bad gateway" and security warnings from Safari.
Gra
Manchester, United Kingdom • 3 months agoLost internet 00.45
Michelle
London, United Kingdom • 3 months agoNo signal in. G22 for broadband
Richard Corke
St Helens, United Kingdom • 3 months agoVery slow internet this evening on all devices in L39 8SE
egloskerry
Southwark, United Kingdom • 3 months agofibre down pl158ry
Croydon, United Kingdom • 3 months ago
ME7 area. No internet since 01.10.25. Provider confirmed network outage (Openreach) and engineers working to resolve problem. No timescale given and no further update as yet.
Shirley Pearmain
Wallingford, United Kingdom • 3 months agoMy land line has not been working for a week now,but nothing seems to be happening to put it right.I have checked internally and nothing seems to be wrong,which tells me the fault is outside.Can anything be done to confirm this for me,please?
Iain Argent
Barcelona, Spain • 4 months agoDeveloper Portal down: https://www.developers.openreach.co.uk
Les Groves
Crymych, United Kingdom • 4 months agoOpenreach cannot be reached online for many days.
Two different browsers report the SSL is insecure, and DDG will not connect as they say the site is corrupt and insecure.
Ian F
Southwark, United Kingdom • 4 months agoTalktalk advised a wifi problem with BT open reach in the BH25 area (Hampshire). Supposed to have been fixed by 12.00am 18/09/25
Still not working at 7.30am.
Neil Butler
Grays, United Kingdom • 4 months agoTelephone line down in martham nr29 all day, when will it be fixed
AJ
Cardiff, United Kingdom • 5 months agoGone off. No internet
Heather Gale
Edgware, United Kingdom • 5 months agoIn Burnt Oak, Edgware, North London. 2 neighbours been without Landline, Broadband since 29th July. One with BT other with Sky. Many others with all providers, Virgin and Vodaphone have same issue. Affecting TV too.
Heather Gale
Edgware, United Kingdom • 5 months agoIn Burnt Oak, Edgware, North London. 2 neighbours been without Landline, Broadband since 29th July. One with BT other with Sky. Many others with all providers, Virgin and Vodaphone have same issue. Affecting TV too.
Karen Fullerton
Belfast, United Kingdom • 5 months agoThere has been an outage which I have reported to my provider- Sky, on several occasions, they have informed me that the issue is with openreach. We have been without internet from 4th August. The Area BT17, Dunmurry. When will this be rectified?
Sheffield, United Kingdom • 5 months ago
I have Pop Telecom, whch uses Openreach, and have not had internet for the past week
NS
Derby, United Kingdom • 5 months agono fibre broadband in Buxton
Diana Powell
Wembley, United Kingdom • 6 months agoLost our internet since midday 22/7/25. S75 1PG
Not Required
Cardiff, United Kingdom • 6 months agoAmpthill, Openreach FTTP. Multiple outages, engineer enroute.
Josh
Southwark, United Kingdom • 6 months agoI have had no broadband / internet since 09/07 and I am told Openreach is working on it. I am completely in the dark regarding what the issue is and when it will be fixed.
Fulham, United Kingdom • 6 months ago
My friend is experiencing problems on his line. He is not often able to connect with other numbers and when he does there's lots of crackling and interference on the line. He is 95 years old and needs his landline for medical reasons. His postcode is:- CO13 OTN. Could you tell me if there is any external reason why this is happening?
Tam
Auchtermuchty, United Kingdom • 6 months agoky102ld SECOND day without internet or phonelines. Plus there is NO mobile coverage in the area!! My mother is unable to get help with no connection or phone line for care alarm Tried calling TALKTALK provider and they refuse to talk to anyone unless they are the account holder. ACCOUNT holders have no way of talking without landline, mobile or internet.. CRAZY!!! PITENWEEM
Tam
Auchtermuchty, United Kingdom • 6 months agoky102ld SECOND day without internet or phonelines. Plus there is NO mobile coverage in the area!! My mother is unable to get help with no connection or phone line for care alarm Tried calling TALKTALK provider and they refuse to talk to anyone unless they are the account holder. ACCOUNT holders have no way of talking without landline, mobile or internet.. CRAZY!!!
Birmingham, United Kingdom • 7 months ago
No internet
Anthony Day
Birmingham, United Kingdom • 7 months agoMy broadband connection in Lingwood, Norwich, NR13 4AU is not working. Please fix it and let me know when ghis will be resolved.
Neil Hanrahan
Bedford, United Kingdom • 8 months agoMK43 7 continual dropouts almost daily
Alan parsons.
Chatham, United Kingdom • 8 months agoGood evening,
The phone line and internet is down at my house. Someone was working in the street today and left me with no internet and phone line. My address is 8 mutrix gardens. Westbrook. Margate. Kent. Ct9 5hq. Can you call me please to update or text as it’s the only way I can receive messages. Thank you. 07756 320679
Angela Morton
Epsom, United Kingdom • 8 months agoNo landline availablity
Susan Coughlan
Hawkhead, United Kingdom • 10 months agoBroadband and phone line down again B36 0QN
Brierley Hill, United Kingdom • 10 months ago
No internet
John
Thornton Heath, United Kingdom • 10 months agoi have been without broadband for 4 days. No connection.
Kevin black
Southend-on-Sea, United Kingdom • 10 months agoLandline been down since 24/2 Talktalk message just says Engineer in the way... Is there outage on 0207 529 exchange?
Dawn Bailey
Southend-on-Sea, United Kingdom • 10 months agoLandline down since 25/2.whst is status 020 8529 0844
Birmingham, United Kingdom • 10 months ago
Mostly internet is down, occasionally working very slowly for a few minutes. Isp sky, area sk17 Problematic for last four days.
Denise McLoughlin
Whitchurch, United Kingdom • 10 months agoPhone line has come across my property without any discussions and notification
J. Alan Keighley
Gateshead, United Kingdom • 11 months agoCA7 3PB (01697321721) Our phoneline has not been functioning since Friday, Nor did we have any internet until the Sky engineer got us back on line yesterday - - BUT we STILL have no phone service - Why? It's bad enough that we rarely get a mobile signal here, but the lack of a working landline is unacceptable!
JP
Ilford, United Kingdom • 11 months agoOpenreach had several vans last night on A269, Little Common, outside Bexhill-on-Sea and at circa 22.30 my phone and internet went off. No coincidence, I suspect. Cannot get through to Openreach unless I report damage to their equipment, which I do. Eventually they give me a number which proves to be BT (I no longer have a contract with BT) who after persuasion say they will but do not assist. My service provider checks line. Fault. No repair until Friday. Confirmatory text confirms it is Openreach coming to repair. Still unable to confirm whether outage is general or unique to me (Semi-rural location with few neighbours). Is this the way to run a telephony service?
JC
Glasgow, United Kingdom • 11 months agoOpenreach remains down in Kesh Co Fermanagh since Friday 25 January 2025. BT93 8DE
JC
Glasgow, United Kingdom • 11 months agoOpenreach remains down in Kesh Co Fermanagh since Friday 25 January 2025. BT93 8DE
JC
Glasgow, United Kingdom • 11 months agoOpenreach remains down in Kesh Co Fermanagh since Friday 25 January 2025.
JD
Glasgow, United Kingdom • 11 months agoNo internet in G67
Susan C
Bradford, United Kingdom • 11 months agoBirmingham B36 internet tv and phone line down since 24th January no update from open reach ?
Susan C
Bradford, United Kingdom • 11 months agoInternet, tv and phone line has been down since 24th January B36 area, Sky cannot provide any update as to when this will be resolved by open reach ?
M Patterson
Birmingham, United Kingdom • 11 months agoBroadband stopped? Mill Lane Frisby on the Wreake le14 2nn.
Sky help says all ok but is isn’t.
John D
Glasgow, United Kingdom • 11 months agoNot sure if Openreach or Sky are responsible for our Internet outage as there is no information forthcoming from either company. No idea what the actual problem is or when it will be fixed? Has anyone got any idea of how to get up to date information on a fault?
Dedworth Green Baptist Church Sandy Reynolds
Windsor, United Kingdom • 11 months agoBroadband in Dedworth, Windsor is down.
Kimberley
North Wootton, United Kingdom • 1 years agoDown in newquay
Brockbridge
Hinckley, United Kingdom • 1 years agoNo internet connection Tuesday 24th Sept & Weds 25th Sept; again on Thurs 27 Sept. All in Burbage-Hinckley area LE10.
Hinckley, United Kingdom • 1 years ago
No internet connection Tuesday 24th Sept & Weds 25th Sept; again on Thurs 27 Sept. All in Burbage-Hinckley area LE10.
Phil Brooke
Leeds, United Kingdom • 1 years agoNo internet connection Middlestown WF44PW, area since Friday the 23rd.