Is The Co-operative Bank down - December, 2023?
The Co-operative Bank Outages and Status
The Co-operative Bank is a British banking and financial services company that has been operating since 1872. It offers a range of banking services, including current accounts, savings accounts, mortgages, loans, credit cards, and more. The bank prides itself on its ethical policies and commitment to customer satisfaction.
Gaynor Young
Dewsbury, United Kingdom • 2 days agoCan’t update the mobile app so can’t access accounts ?
Colin Scott
Hitchin, United Kingdom • 3 days agoUnable to log on to my Coop Account. (02:30, 8th Dec)
Fulham, United Kingdom • 2 weeks ago
Frustrating
Linda Parker
Motherwell, United Kingdom • 2 weeks agoI able to login however can't get past the page that pops up advertising a new packaged account. Been going on for over 48 hours.
suzie
Exeter, United Kingdom • 2 weeks agoLogged into my online banking, then an advert right in the middle of the screen which I cannot remove therefore can't view my accounts, please sort and remove it, thankyou.
Julie Twigg
Birmingham, United Kingdom • 2 weeks agoI log in but can't see my details as there's an ad about premium that I can't get rid of. Any suggestions?
x
Whitstable, United Kingdom • 2 weeks agoa message appears /pops up about some mobile insurance and does not allow access to account What is the problem???
Susan Bailey
Darlington, United Kingdom • 2 weeks agoUnable to get into my accounts due add for on us add carnt close it down very annoying
Catherine bellamy
Barnsley, United Kingdom • 2 weeks agoProblem trying to load account,, goes to loading accounts then a bank advert comes up and cant go any further
Mrs crees
Chichester, United Kingdom • 3 weeks agoCan’t use on line banking and you have shut my account down. You are not answering phone
P Vinicombe
Sheffield, United Kingdom • 3 weeks agoMobile banking down yet again and complete silence from the Co-op about this.
Daniel
Stoke-on-Trent, United Kingdom • 3 weeks agoUnable log in
Darwen Tina
Blackburn, United Kingdom • 3 weeks agoBuffering for 30 seconds or so before it comes back with 'There has been an error. Please try again'.
Nuneaton, United Kingdom • 3 weeks ago
Worst online banking around
Jane
Nelson, United Kingdom • 3 weeks agoBusiness Banking down - can not log on!
Jon
Ipswich, United Kingdom • 3 weeks agoAppears to be down nothing nee
jimb
Birmingham, United Kingdom • 3 weeks agoDown AGAIN... absolutley terrible service. The IT crew need to be removed.
Bob Merrett
London, United Kingdom • 3 weeks agoDown at 15:40 on 16th Nov.
John Edmund Dougall
Bury St Edmunds, United Kingdom • 3 weeks agoWhen logging in to personal banking I'm told (after 5mins of watching a circle turn and turn) that "There is a problem please try again. And again etc. Eventually I payed my visa bill by your phone system. I think.
I'm finding your 'new, improved' website more difficult to transfer money from my current acct. to pay my visa bill. I managed to log on to my personal banking but when it came to paying the visa bill, there were three options. On I recognised as my wife's visa acct. and two choices for me with no means of telling which was correct. Why were there two? The numbers associated with the two options meant nothing to me, not referring to my Visa acct.
As I was unsure, I chose to pay by phone. The difficulty of accessing my personal banking acct. is still present. I would like to know for future referrence what significance the numbers have, shown on the two Visa possible destinations for my money transfer to pay my Visa bill.
rg
Hinckley, United Kingdom • 3 weeks agolog on details correct, slow loading then says error
Nottingham, United Kingdom • 3 weeks ago
Loading page stays on for a while
Alan Wilson
Hackney, United Kingdom • 3 weeks ago16 Nov 14.15 online banking not responding, mobile site not responding
Jim
Warminster, United Kingdom • 3 weeks agoNetwork problem can't login
Cornelia
Newcastle upon Tyne, United Kingdom • 4 weeks agoCannot load the page to log in
Karen Ralphs
Crewe, United Kingdom • 1 month agoWages not gone in
N/A
Derby, United Kingdom • 1 month agoDistorted web access
J
Birmingham, United Kingdom • 1 month agoApp down / Mainsite login down... FARCE
East Ham, United Kingdom • 1 month ago
couldnt log out, now cant login or logout no site at all
KO
Dudley, United Kingdom • 1 month agoWhole website is down, taking ages to come back with an error.
Laurence
Brighton, United Kingdom • 1 month agoCan't log in
Andrew hatton
Warrington, United Kingdom • 1 month agoCan’t login
Ju
Leicester, United Kingdom • 1 month agoCan’t log in on mobile app
Martin
Stafford, United Kingdom • 1 month agoUseless always doe lately
Aldershot, United Kingdom • 1 month ago
Cannot access online banking
Rose Coates
Endon, United Kingdom • 1 month agoUnable to use app
Ashton in Makerfield, United Kingdom • 1 month ago
Mobile app is down.
Leek, United Kingdom • 1 month ago
unable to connect neither with Mobile or Online Banking
Laura McCarney
Cuckfield, United Kingdom • 1 month agoYour app is not working
Bracknell, United Kingdom • 1 month ago
Unable to login using app
Mark Dean
Hanworth, United Kingdom • 1 month agoKeeps coming up with security issue when trying to log in to the app
Adele
Shipley, United Kingdom • 1 month agoCan't login
Jane
Hackney, United Kingdom • 1 month agoOnce again cant log in to banking app on mobile this bank is a joke
Bamford, United Kingdom • 1 month ago
No web site
Chester, United Kingdom • 1 month ago
cant log in
pat Oliver
Birmingham, United Kingdom • 1 month agocan't access account
David
Birmingham, United Kingdom • 1 month agoUnable to access any online accounts
sjc
City of Westminster, United Kingdom • 1 month agoOTP not working
tommy maguire
London, United Kingdom • 1 month agophones all seem to be down
chris
London, United Kingdom • 1 month agothe phone lines and bank card is not working ?
Christina Quin
Wareham, United Kingdom • 1 month agoCan’t pay we for new phone with debit card
D Mead
Southwark, United Kingdom • 1 month agoNo reply constantly.
Phil
Cannock, United Kingdom • 1 month agoTried to phone on several numbers and can't get through. Can't pay bills
Julie
Bradford, United Kingdom • 1 month agoCarnt get through on my phone keeps disconnecting
Matthew
Birmingham, United Kingdom • 1 month agoI cannot get through on the phone at the moment it just disconnect s me.
Also I had previously got through to customer service I'd all security checks only for the line to disconnect very very very frustrated
J wake
Staverton, United Kingdom • 1 month agoFed up with not being able to open the app. I’ve repeatedly downloaded app but sometimes this does not rectify the problem. No problems with the apps of my other bank accounts!
Mike Sweet
Nairobi, Kenya • 1 month agocomputer states COOP Bank on line but not responding
liz
Slough, United Kingdom • 1 month agocannot get the site to come up. times out eventually. Have tried 3 different browsers.
Ina Dau
London, United Kingdom • 1 month agoCan't get the login screen.
www.co-operativebank.co.uk redirects to
www.co-operativebakn.co.uk/PageNotFound
12-10-2023
Manchester, United Kingdom • 2 months ago
I have had this problem for several days now
Peter Jones
Manchester, United Kingdom • 2 months agoTheir mobile phone app. has not worked for a couple of days. Today, 6th October, it's still reporting not available when opening.
JOHN MORGAN
London, United Kingdom • 2 months agoNONE OF THE SCHEDULED PAYMENTS THAT WERE TO B EPAID TODAY HAVE GONE OUT ONLY THE COOP BANK PAYING ITSELF COMMISSION AND BANK CHARGES
Martin
Bathgate, United Kingdom • 2 months agoCan't withdraw cash.. absolutely furious
Tom Reading
Market Drayton, United Kingdom • 2 months agoWhy do they keep updating
if it works dont fix it
Acton, United Kingdom • 2 months ago
ITS NOT LOADING
Jonathan
Little Hulton, United Kingdom • 2 months agoCo op bank site can't be reached
J
Manchester, United Kingdom • 2 months agoCannot login online
Barrow in Furness, United Kingdom • 2 months ago
Can’t login
Shona
Newcastle upon Tyne, United Kingdom • 2 months agoNo on line banking working
John Mason
Creech Saint Michael, United Kingdom • 2 months agocannot log in to account
r J Sutton
Martlesham, United Kingdom • 2 months agoCannot log in to online banking today. Have tried since 7.30 this morning.
Alan Cutty
Durham, United Kingdom • 2 months agocan't log in
Tom Paterson
Edinburgh, United Kingdom • 2 months agowhy is the Coop Bank online app not working?
MR DAVID G BARBER
Cardiff, United Kingdom • 2 months agoCan't log in
Steve Walshe
Balham, United Kingdom • 2 months agoOnline banking not available
jon D
London, United Kingdom • 2 months agotimes out trying to logon
JH
Leeds, United Kingdom • 2 months agoNo access to internet or app banking
Paul Evans
London, United Kingdom • 2 months agoCan't login to online banking
raz
Eastbourne, United Kingdom • 2 months agounable to connect, site says check status report which indicates no problems.
Sue
Dorchester, United Kingdom • 2 months agoWhole system is down
Anthony
Middlesbrough, United Kingdom • 2 months agoCannot log in
Maureen Richards North Devon
Exeter, United Kingdom • 2 months agocannot access my on line account
patrick webster
Bristol, United Kingdom • 2 months agoyet again i cannot login. a pathetic bank and one i now plan to switch from soon
Stoke-on-Trent, United Kingdom • 2 months ago
will not login online is down
Leeds, United Kingdom • 2 months ago
Logging in not allowed
Godfrey Dudman
Midhurst, United Kingdom • 2 months agoalways seems to be a problem with banking!
JOHN WESTON
Bournemouth, United Kingdom • 2 months agoCAN NOT LOGIN TO MY ACCOUNT FROM THE HOME PAGE
Plaistow, United Kingdom • 2 months ago
Service unavailable due to technical fault
Ali
Trowbridge, United Kingdom • 2 months agoIt's seems to be happening alot which makes this situation very frustrating
Nick
Oldham, United Kingdom • 2 months agoApp down, also access via website using login down.
Garrick Stevens
Eastbourne, United Kingdom • 2 months agoUnable to log on over 40 mins. Have tried re boot of PC
Maida Hill, United Kingdom • 2 months ago
No internet banking since before 5 this morning
Steve
Plaistow, United Kingdom • 2 months agoLogin down again
Paul Kozyra
Salford, United Kingdom • 2 months agoCash point saying I have no funds and says no response from server when I try to login
Gravesend, United Kingdom • 2 months ago
Coop online banking down again, all to frequent problem with this bank
Leeds, United Kingdom • 2 months ago
cant connect to site on any device - thus cant log in
Jane Edwards
Grantham, United Kingdom • 2 months agoThe log-in is not working - after the homepage, I cannot get the log-in page to open
Corby, United Kingdom • 2 months ago
System down , spoke to someone and they said everything is down inc withdrawning money at ATM or post office. They said hopefully be sorted by tomorrow
" everything's Down Dave " what everything "yes Dave everything is Down Dave" what even Drawing money out " "yes everything is down Dave, " Gordon Bennett should of stayed in Bed "
Jellihead
Bideford, United Kingdom • 2 months agoProblem with Cooperative Bank online site. Unable to connect with both mobile and laptop
Gaz Jones
Clerkenwell, United Kingdom • 2 months agofailed to connect from 6:00am this morning, still the same at 8:57am
Great Dunmow, United Kingdom • 2 months ago
Cannot sign in
L P B
Cardiff, United Kingdom • 2 months agoNone of my 34 staff have been paid this morning, been told their system is down and they are currently working to resolve it and hoping to get it up and running this morning……..hope so!
C M Ralston
Stafford, United Kingdom • 2 months agoCan’t get into online banking
Alma Mary Masters
Widnes, United Kingdom • 2 months agocannot get on laptop or on mobile banking
joan marino
Nottingham, United Kingdom • 2 months agocan't access online banking
Graham
Devizes, United Kingdom • 2 months agoCoop bank log in has been down for several hours now (08.48)
John Gurvan
Glenrothes, United Kingdom • 2 months agoAnd yet again its down, this is pathetic. Yet their adobe still tries to track you and they call themselves ethical.
George nutter
Bayston Hill, United Kingdom • 2 months agodown more times than a brides nightie this site
IMMENSE-ANGRY
London, United Kingdom • 2 months agoanother day, another train wreck of banking.
NO MESSAGES ON THEIR WEBSiTE TO SAY THERE ARE ANY PROBLEMS
The usual trash service from CO-OP
n hamnett
Kinghorn, United Kingdom • 2 months agoDown yet again!
Alison Ross
Pentlepoir, United Kingdom • 2 months agoLogin page will not load even though my internet connection is fine - I’ve been trying to check my account since 0300 5/10/2023
robert
Manchester, United Kingdom • 2 months agoSite never loads onto my PC despitw numerous attempts....
John Cowell
South Shields, United Kingdom • 2 months agoWhy is on-line banking down again
Perpignan, France • 2 months ago
why dont they put a holding message on the coop wesite?
Bluetattoo
London, United Kingdom • 2 months agoCannot log in. Page times out. Message Hmmm ... Can't reach this page ... Took too long to respond
Terry
London, United Kingdom • 2 months agoSite down!!! again!
Dee McEvoy
Glasgow, United Kingdom • 2 months agoLog in site not responding.
Athens, Greece • 2 months ago
Can't Login, again.
Forsbrook, United Kingdom • 2 months ago
Can’t log on
Solva, United Kingdom • 2 months ago
Log in page unavailable
Tolly
Guildford, United Kingdom • 2 months agoNo banking accessibility again!
Geoffrey
Islington, United Kingdom • 2 months agoCannot log in
London, United Kingdom • 2 months ago
Mobile banking, online banking, phone service ALL DOWN!
Xxxx
Portsmouth, United Kingdom • 2 months agoBanking app down again!!!!!!
S stone
Plymouth, United Kingdom • 2 months agoApp is not working AGAIN seems to be regular occurrence
Salford, United Kingdom • 2 months ago
Website is timing out. Unable to even enter login credentials
David
Portsmouth, United Kingdom • 2 months agocan't logon 8:10 05/10/2023
Bruce macfarlane
Hove, United Kingdom • 2 months agoCan't log on and now the telephone banking down as well this is a recurring problem for co operative bank!
Bradford, United Kingdom • 2 months ago
Website not opening!
D Malpass
Newcastle-under-Lyme, United Kingdom • 2 months agoUnable to login or use telephone app
New Cross, United Kingdom • 2 months ago
It’s always down .. so unreliable compared to other banking apps
Christine Whisker
Acton, United Kingdom • 2 months agoCannot log in using app or on main site at all
Steve Wood
Guildford, United Kingdom • 2 months agoCannot log in. Hartfield, East Sussex. 07:50 05/10/23.
Ann
Tavistock, United Kingdom • 2 months agoBanking app down
Yoko
Norwich, United Kingdom • 2 months agoApp not wirking
Andrew Childs
Birmingham, United Kingdom • 2 months agoCan't log on.
No balance query available at cash machine
Nuneaton, United Kingdom • 2 months ago
Cannot access login
saira Afeefa iqbal
Leeds, United Kingdom • 2 months agomobile banking and online banking not working
Rebecca Garrod
Swindon, United Kingdom • 2 months agoMy mobile and online banking is down!
Bolton, United Kingdom • 2 months ago
Mobile, online banking all down. Even the automated phone line in down too
JC
Ellesmere Port, United Kingdom • 2 months agoApp unavailable again!
Mark Rennie
Hatfield, United Kingdom • 2 months agoNo funds showing on website or App
Alison
Preston, United Kingdom • 2 months agoCant log in says there’s a problem
Mr F Fyles
Wigan, United Kingdom • 2 months agoCan't log in to online banking
Sue Dean
Holywell, United Kingdom • 2 months agoI am unable to log-in to online banking this morning at 07.17. I have tried all the other options, business, savings etc and can access everything EXCEPT the log in which doesn't respond
T whit
Knaresborough, United Kingdom • 2 months agotiming out will not let me login
Richard Monk
Putney, United Kingdom • 2 months agoUnable to access login page on website from 07:00 to 07:20. All other pages appear to be working. There seem to be no mechanisms for reporting this on the working part of the website. The website suggests I log in to send a message. But, of course, I can't log in. The phone service opens at 8am but I will be off to work by then.
Coventry, United Kingdom • 2 months ago
System down
Dan
Worksop, United Kingdom • 2 months agoLogin page down, tried many times but just get error message saying page unavailable
Walton on Thames, United Kingdom • 2 months ago
Cannot log in
London, United Kingdom • 2 months ago
Error reported. Unable to ligin
Mary Fagan
Ayr, United Kingdom • 2 months agoApp unavailable again. Constany having to reload app
Sharon Donaghy
Glasgow, United Kingdom • 2 months agoWhen I try to login I get the circle of death followed by an extremely long message saying services are currently unavailable.
Wednesbury, United Kingdom • 2 months ago
Site won't load
Manchester, United Kingdom • 2 months ago
Won’t load log in page
William Hayes
Wembley, United Kingdom • 2 months agoUnable to access co op online Banking
father scott blunt
Woolwich, United Kingdom • 2 months agocant get past log in just blue circle going round and round since about 3am
Dan
Abersoch, United Kingdom • 2 months agoUnable to log on, tried many times
Nick
Barnet, United Kingdom • 2 months agoCo-op bank app is reporting its not available
K Boswell
London, United Kingdom • 2 months agoCan't connect to Co-Op Bank, keep getting 'there has been as problem' message, so tried another server but got 'site not available'.
jane
Troon, United Kingdom • 2 months agooffline again,along with telephone banking.
regular occurrence now
Linda
Dunstable, United Kingdom • 2 months agoNot able to log in again
Michael Lewis
Manchester, United Kingdom • 2 months agoCan't log in
Brenda Stanley
Chester, United Kingdom • 2 months agoCan't log in yo account or telephone banking
Roland
London, United Kingdom • 2 months agoTried to access the mobile app for online banking won't take me anyway mobile app not working
Mark Ramsay
Ballymena, United Kingdom • 2 months agoI can’t log into my Co op business app keeps saying something went wrong
Waltham Cross, United Kingdom • 2 months ago
OTP not being sent to mobile
mrs claire smith
Kingston upon Thames, United Kingdom • 2 months agoThe web page for Business Banking won't open - appears to be blank!
C G
Schell City, United States • 2 months agoUnable to log into business account
sid
Arbroath, United Kingdom • 2 months agounable to load login page
Charlotte Barlow
Altrincham, United Kingdom • 2 months agohttps://www.co-operativebank.co.uk/business/ways-to-bank/online-banking/
wont load
Birmingham, United Kingdom • 2 months ago
No site available
M
Liverpool, United Kingdom • 2 months agoDebit card declined for all purchases for no reason
Janice
Sheffield, United Kingdom • 2 months agoUnavailable
Shrewsbury, United Kingdom • 2 months ago
Not working
Phil Lloyd
Stoke-on-Trent, United Kingdom • 2 months agoCan’t log in to my mobile app
London, United Kingdom • 2 months ago
App down again
Stella
Havant, United Kingdom • 2 months agoNot able to log in on the mobile app
Gerry
Layer de la Haye, United Kingdom • 2 months agoCan’t log in to the mobile app
Ann Brennan
Wembley, United Kingdom • 2 months agoApp not working
Coventry, United Kingdom • 2 months ago
Cantlog in
Stephen
London, United Kingdom • 2 months agoCan't access either - main log-in page won't load!
Even having trouble getting this comment to load... FFS!
Jane Durkin
Sleaford, United Kingdom • 2 months agoNot working again this is ridiculous
Coan
Manchester, United Kingdom • 2 months agoNot able to log in.
Valerie Swan
Carlisle, United Kingdom • 2 months agoCan't access the business banking section
S Johnston
Royston, United Kingdom • 2 months agoBusiness banking page not available
Jo Haywood
Bath, United Kingdom • 2 months agoThis has been going on all day and I can't pay my staff
A Customer
Clapham, United Kingdom • 2 months agowhite screen for https://www.co-operativebank.co.uk/ & https://www.co-operativebank.co.uk/business/ appear to have been down all day and cannot access - also automatic standing orders have not been actioned
Dan
Swansea, United Kingdom • 2 months agoSite not loading any pages
Southsea Self Help Housing Ltd
Gosport, United Kingdom • 2 months agoUnable to access Business Bank account!!!!!!!
M
Liverpool, United Kingdom • 2 months agoDebit card not working - declined for no reason
Hornsey, United Kingdom • 2 months ago
not loading
Peter Hockenhull
Manchester, United Kingdom • 2 months agoSire doesn't load
Jo Norton
Bath, United Kingdom • 2 months agoWebsite down
Reigate, United Kingdom • 2 months ago
not lettin me log on a blank screen
Manchester
Oldham, United Kingdom • 2 months agoWon’t let me transfer money I click the transfer tab and it says error please return
Southport, United Kingdom • 2 months ago
cant move money - says there is a problem - return to dashboard
Martin Ashcroft
Manchester, United Kingdom of Great Britain and Northern Ireland • 2 months agoKeep being told my details are wrong which they are not..... I spoke to a lady this afternoon for a one time pass code to get me in but am still being told my details are wrong..... I'm waiting for quite a large deposit and this is a joke
Elsie latham
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 2 months agoMany thanks to the gentleman who helped me sort out my problem. He had the patience of a Saint. A big thankyou
MR L SMITH
Bolton by Bowland, United Kingdom of Great Britain and Northern Ireland • 2 months agovodaphone top up refused by coop bank
Ian fisher
Swansea, United Kingdom of Great Britain and Northern Ireland • 2 months agoLogin
Clive Walton-Robson
London, United Kingdom of Great Britain and Northern Ireland • 2 months agoMessage on app is that it has failed a security check.
Roger
Newport, United Kingdom of Great Britain and Northern Ireland • 2 months agoIs the co op Banking app down
London, United Kingdom of Great Britain and Northern Ireland • 2 months ago
Hmmm… can't reach this pagewww.co-operativebank.co.uk took too long to respond
John Gurvan
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 2 months agoMobile app still unavailable. 24 hours .You would think the bank would make an effort to contact customers. Disgusting service
John Gurvan
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 3 months ago8 1/2 hours and still not working. We should be offered compensation
JohnGurvan
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 3 months agoI have been trying since 7am, now 12.30 still not working. Disgusting service
John Gurvan
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 3 months ago2 hours on and still down.
Rochdale, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Can't log on
Roy Hoodless
Great Leighs, United Kingdom of Great Britain and Northern Ireland • 3 months agoCannot access
Sheffield, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Mobile banking app not working
Helen Cox
Exeter, United Kingdom of Great Britain and Northern Ireland • 3 months agoSays 'there's an error, please try again.' Tried twice, no luck after long buffering.
ADAIR
Caldy, United Kingdom of Great Britain and Northern Ireland • 3 months agoThere has been an error
Please try again later.
Jo
Bristol, United Kingdom of Great Britain and Northern Ireland • 3 months agoCan't log into app. Keeps taking me back to log in page? Say's locked out for security reasons?
snightingale
Oxford, United Kingdom of Great Britain and Northern Ireland • 3 months agowill not connect to account after log in
John gurvan
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 3 months agoYet again unable to connect, tried several times
Pauline
Manchester, United Kingdom of Great Britain and Northern Ireland • 3 months agoReferes me back to restart the app. Continues with same message
Adam
York, United Kingdom of Great Britain and Northern Ireland • 3 months agoCan't transfer money
Chelmsford, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Why does the site keep coming up security check failed before you even try to log in !!
Getting a bit frustrating now as this has been happening for a few weeks !!
jane
London, United Kingdom of Great Britain and Northern Ireland • 3 months agounable to login
J
Exeter, United Kingdom of Great Britain and Northern Ireland • 3 months agoCannot login
Mrs Helen Whiteley
Bradford, United Kingdom of Great Britain and Northern Ireland • 3 months agoUnable to login
Nairobi, Kenya • 3 months ago
Can't access to my m-banking
B G Cooper
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoI have been unable to log in to my on line bank account for the last week either using my iphone or PC. Is there a problem with your system?
Prof Cooper
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoNo access for over a week. Got through by phone and voice told me all was wel!. This is a toy-town bank. Looking for a “real bank” to transfer my business to!
York, United Kingdom of Great Britain and Northern Ireland • 3 months ago
Keeps saying been logged out for security reasons ,don't know why
Mike
Paris, France • 3 months agoUnable to log in, get the web page and sstart but then nada
Aditu
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoCannot open current account
Dr. Nigel Miles
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoI am not being able to log into the Coop Bank. I have tried twice today at 18:40 hrs and there is NO response
David
Austin, United States of America • 3 months agoCannot open the home web page, www.co-operativebank.co.uk. Microsoft Edge gives the error message: "Hmmm… can't reach this page
www.co-operativebank.co.uk took too long to respond"
Firefox gives the message:
"The connection has timed out
An error occurred during a connection to www.co-operativebank.co.uk."
The command
ping www.co-operativebank.co.uk
gives the result:
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 25ms, Average = 20ms
Ivan
Wolverhampton, United Kingdom of Great Britain and Northern Ireland • 3 months agoNever works, looking at funding a better bank with a stable system
Gerald Franey
Huntingdon, United Kingdom of Great Britain and Northern Ireland • 3 months agoMy app is not working.
Jimmy
Plymouth, United Kingdom of Great Britain and Northern Ireland • 3 months agoApp down
Chris Ruddock
Liverpool, United Kingdom of Great Britain and Northern Ireland • 3 months agoCan’t login
Saint Erth, United Kingdom of Great Britain and Northern Ireland • 3 months ago
I have to reload the banking app almost daily!
Nicholas Bradshaw
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoNot working
Jackie Samuel
London, United Kingdom of Great Britain and Northern Ireland • 4 months agoHaven’t been able to access mobile app all day.
Paul Phillips
Knutsford, United Kingdom of Great Britain and Northern Ireland • 4 months agoCan not log on to my account because of my url had this online account for years online
V Cooper
Dundee, United Kingdom of Great Britain and Northern Ireland • 4 months agoDay 2 unable to log in.
Janet Smith
Sheffield, United Kingdom of Great Britain and Northern Ireland • 4 months agoI'm told my request has rejected the URL ?
Birmingham, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Url message suddenly appearing
Susan Griffiths
Hartlepool, United Kingdom of Great Britain and Northern Ireland • 4 months agoUnable to open to log in
Arthur
London, United Kingdom of Great Britain and Northern Ireland • 4 months agoNo online banking for 4 days
Pauline reekie
London, United Kingdom of Great Britain and Northern Ireland • 4 months agoUnable to get past login screen. Message advises unavailable.
Maggie Webb
Guildford, United Kingdom of Great Britain and Northern Ireland • 4 months agoUnable to log on
David Higginson
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months agoI cannot access online banking, it just says not safe and a URL number
Dan
London, United Kingdom of Great Britain and Northern Ireland • 4 months agoNot working
Brighton, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Can't access
Susan Mclean
Keele, United Kingdom of Great Britain and Northern Ireland • 4 months agoUnable to log onto my account online. Message reads "requested url was rejected.Please consult with your administrator"
Brighton, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Can't access it
Elf
Johnston, United Kingdom of Great Britain and Northern Ireland • 4 months agoApp keeps saying there is an error. Login not possible
Barbara Lillford
London, United Kingdom of Great Britain and Northern Ireland • 4 months agoUnable to log in. Site is down. Totally unacceptable on a weekday morning.
S Guichard
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months agoApp is frozen on front screen unable to login in for days!
Sharon
London, United Kingdom of Great Britain and Northern Ireland • 4 months agoCo op banking app, just hangs on loading page
rob
Banks, United Kingdom of Great Britain and Northern Ireland • 4 months agocan log in but won't load accounts
Patrick
London, United Kingdom of Great Britain and Northern Ireland • 4 months agoCan’t open app :
‘Security check failed pls restart app’ notice - how?
john Wood
London, United Kingdom of Great Britain and Northern Ireland • 4 months agocan't login to co-op business bank
Glasgow, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Money not received from England to Belfast
John
Birmingham, United Kingdom of Great Britain and Northern Ireland • 4 months agoCan't log on at 14.10 bst from Birminham
Karen
Warrington, United Kingdom of Great Britain and Northern Ireland • 4 months agoMy pay hasn't arrived today, have bills coming out tomorrow, I'm a bit worried.
Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Money not gone into account today
Don
Flixborough, United Kingdom of Great Britain and Northern Ireland • 4 months agoMy Pay not paid in this morning -
Kirsty
London, United Kingdom of Great Britain and Northern Ireland • 4 months agoNot received funds
Clive
Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 4 months agoCo op bank hasn’t processed incoming payments.
System of Down
No knowing when it’ll be fixed
Kenny
Belfast, United Kingdom of Great Britain and Northern Ireland • 4 months agoFunds due in this morning but nothing 27/07/2023 this will cause me big problems
Paul Cronk
Leicester, United Kingdom of Great Britain and Northern Ireland • 4 months agoState Pension not gone into current account. Bank admits it is a problem on their side.
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Meant to be paid pip today but not gone in. Pip said multiple people have called with sane issue and all bank with coop. So it's a banking issue. This is ridiculous!!!!
Shay
Sleaford, United Kingdom of Great Britain and Northern Ireland • 4 months agoMy deposits are not hitting my account!!
Burnham on Crouch, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Wages are not going into accounts either!
Newport, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Wages not gone into account and so left in unauthorised overdraft. Seems I'm not the only one???
Pippa
Southampton, United Kingdom of Great Britain and Northern Ireland • 4 months agoCan’t get up to date account balance. Was paid today but it isn’t showing
SM
Rhydymwyn, United Kingdom of Great Britain and Northern Ireland • 4 months agoUnable to transfer funds
Sheffield, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Several employees reporting wages payments not in their accounts today - Coop bank only
Deborah Machnik
Sheffield, United Kingdom of Great Britain and Northern Ireland • 4 months agoWhy aren’t my payments in my acc
London, United Kingdom of Great Britain and Northern Ireland • 4 months ago
No payments going in
Chris
Sheffield, United Kingdom of Great Britain and Northern Ireland • 4 months agoMonthly salary not paid in
Jane de Lima
Carneatly, United Kingdom of Great Britain and Northern Ireland • 4 months agoCan't transfer online from one account to another. Haven't received my State Pension today. Consequently, one bill has not been paid.
Nick
Cummersdale, United Kingdom of Great Britain and Northern Ireland • 4 months agoSalary not gone in and DDs not paid. Is this just the App not updating, or have transactions not happened?
Deborah taylor
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months agoMy wages are ot showing in my bank
Matt
Soham, United Kingdom of Great Britain and Northern Ireland • 4 months agoMonthly wages not showing on app yet allegedly is in bank.
Milton Keynes, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Should have money coming in as should my wife but nothing
stephanie
Birmingham, United Kingdom of Great Britain and Northern Ireland • 4 months agoWages not showing in acct
Diane Leach
Bersted, United Kingdom of Great Britain and Northern Ireland • 4 months agoMy salary hasn't gone into my account - can't pay any bills
pete
London, United Kingdom of Great Britain and Northern Ireland • 4 months agoWages not showing into bank account
Sarah
London, United Kingdom of Great Britain and Northern Ireland • 4 months agoExpected payment not paid into account
C mackin
Belfast, United Kingdom of Great Britain and Northern Ireland • 4 months agoWages have not deposited
J Ben
Aberdeen, United Kingdom of Great Britain and Northern Ireland • 4 months agoWages not gone in
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 4 months ago
None of my bills have gone out and wages haven’t been paid
Swindon, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Not been paid wages
Steve
Sheffield, United Kingdom of Great Britain and Northern Ireland • 4 months agoWages not gone in, direct debits not gone out
Laura Raines
Fakenham, United Kingdom of Great Britain and Northern Ireland • 4 months agoI cant get your online banking sign in page to load up
Katy
Keele, United Kingdom of Great Britain and Northern Ireland • 4 months agoNot been paid wages
Ruth
Skegness, United Kingdom of Great Britain and Northern Ireland • 4 months agox1 payment not in account
Gayton
Ashill, United Kingdom of Great Britain and Northern Ireland • 4 months agoX2 payments not in account
NB
Plymouth, United Kingdom of Great Britain and Northern Ireland • 4 months agoNot able to login
M Murray
Bournemouth, United Kingdom of Great Britain and Northern Ireland • 4 months agoApp not responding
Again!
Woking, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Leicester
Ju
High Wycombe, United Kingdom of Great Britain and Northern Ireland • 4 months agoShocking bank
Yvonne Boyo
Warrington, United Kingdom of Great Britain and Northern Ireland • 4 months agoI can’t log on using my usual password
Jacqueline Sherburn
Chelmsford, United Kingdom of Great Britain and Northern Ireland • 4 months agoI'm unable to log on currently due to a URL issue.
I have the URL number but I'm unsure how to input it on my device.
If possible please call me on the mobile number you have on record.
Many thanks.
Ruth.
Leeds, United Kingdom of Great Britain and Northern Ireland • 4 months agoMobile app down again!! It’s getting ridiculous now. Almost every week it’s happening.
Iyisha
Derby, United Kingdom of Great Britain and Northern Ireland • 4 months agoSaying bank is currently unavailable when I try and log into my app
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Always having problems
Mell
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months agoThere has been an error
Please try again later.
is the only message I see after typing my bankusername.
Mell,
Sheffield
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Not able to log into mobile banking. Keeps saying error occurred.
…
Stoke-on-Trent, United Kingdom of Great Britain and Northern Ireland • 4 months agoUnavailable yet again
terence gotfrey
Cambridge, United Kingdom of Great Britain and Northern Ireland • 4 months agoyour mobile app seems to be down more than its working these days,time to look for another bank
DrRobJohnston@gmail.com
Liverpool, United Kingdom of Great Britain and Northern Ireland • 4 months agoCan't log in on App or on website!
tj
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months agocant login
P Jenkins
Sheffield, United Kingdom of Great Britain and Northern Ireland • 4 months agocant log in, keeps saying somethings no right, try later
Simon
Maidenhead, United Kingdom of Great Britain and Northern Ireland • 4 months agoWon't log in, says network error
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months ago
App goes to site stating service mobile banking not available
Calogero Alaimo
Keele, United Kingdom of Great Britain and Northern Ireland • 4 months agounable to login on online banking comes up error code
Susan S
London, United Kingdom of Great Britain and Northern Ireland • 4 months agoEvery time I try to log in using the correct details I just get a message saying there has been an error.
Helen
Canterbury, United Kingdom of Great Britain and Northern Ireland • 4 months agoApp not allowing me to log in. Says there is a security problem.
Cambridge, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Can’t access the co op app without turning my phone on and off. Really inconvenient trying to do transactions
Amanda Dawn Thomas
Newbury, United Kingdom of Great Britain and Northern Ireland • 4 months agoI cannot access the app unless I restart my phone . This has been for a week now . It’s unacceptable and highly inconvenient.
Victoria
Rugby, United Kingdom of Great Britain and Northern Ireland • 4 months agoThis bank is dreadful. Always an issue with something. Currently can't log in to check balances. They are not fit to be running a bank in this century, it is like they work to a 1950's style business model. I've switched to Starling, so much better.
Steve Abram
Reading, United Kingdom of Great Britain and Northern Ireland • 4 months agoI cannot get into online banking
Cherry Pink
Bournemouth, United Kingdom of Great Britain and Northern Ireland • 4 months agoWebsite down using all devices and browswers
Jen Coles
Brighton, United Kingdom of Great Britain and Northern Ireland • 4 months agoGetting error message on all links to online banking
ANNE RAMSDALE
Daresbury, United Kingdom of Great Britain and Northern Ireland • 4 months agocannot login and wasn't sure of giving my pass number when I phoned in?
Kat Graham
Croydon, United Kingdom of Great Britain and Northern Ireland • 4 months agoCo-opbank.co.uk - not resolving..
Norwich, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Can't login.
London, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Trouble logging in and account not logging out correctly
Mark Rogers
, • 4 months ago18th July 2023, Online banking is down.
, • 4 months ago
Get more useless by the day
Roger Briggs
, • 4 months agoMoving money on line Ref not attache'd to payment
S Martin
, • 4 months agoKeep being told there is a security problem with app
A Robertson
, • 4 months agoCan’t access App
Middlesbrough, United Kingdom of Great Britain and Northern Ireland • 4 months ago
App not working.....again.
Manc Lad
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months agoHedge Funds are NOT suitable owners of British Banks
CUT IT OUT
Mr Paul A Williams
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months agoThere was an error
Glyn Davies
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months agoOnline banking down "for maintenance"
Natalie
Warrington, United Kingdom of Great Britain and Northern Ireland • 4 months agoUnable to log in… it says “there has been an error”
Elaine
Gujan-Mestras, France • 4 months agoUnavailable from Paris all morning
A. Baker
Soham, United Kingdom of Great Britain and Northern Ireland • 4 months agoMobile banking app is down long after planned maintenance
Gail Leversedge
Cambridge, United Kingdom of Great Britain and Northern Ireland • 4 months agoCan't log on on line
London, United Kingdom of Great Britain and Northern Ireland • 4 months ago
cannot login
kw
North Shields, United Kingdom of Great Britain and Northern Ireland • 4 months agonot logging in
RJO
Bartley, United Kingdom of Great Britain and Northern Ireland • 4 months agoWon't let me log on
Eastoft, United Kingdom of Great Britain and Northern Ireland • 4 months ago
can't logon since first try at 8am
Frith Bank, United Kingdom of Great Britain and Northern Ireland • 4 months ago
CAn't log in on my mobile or online. I need to access my account immediately. Not good enough!
Peter Cashford
Birmingham, United Kingdom of Great Britain and Northern Ireland • 4 months agoSite report user name error
Sheffield, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Unable to login
Gail hodgett
Sheffield, United Kingdom of Great Britain and Northern Ireland • 4 months agoI can’t log in. Says ‘something is not quite right.
Manchester, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Can’t pay a bill keeps saying wrong code entered
Donald McQueen
Skelmersdale, United Kingdom of Great Britain and Northern Ireland • 4 months agosite says temporarily down. When will service be restored
Swindon, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Planned maintenance until after 8.00am and then online banking refuses access to my account with an error.
Trent, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Cant sign in
Mike
Kingston, United Kingdom of Great Britain and Northern Ireland • 4 months agoDown again
Sue
Laxfield, United Kingdom of Great Britain and Northern Ireland • 4 months agoTried to log in several times. No success.
Checked using correct details.
London, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Cannot access past user name
Kevin j burrows
Nantwich, United Kingdom of Great Britain and Northern Ireland • 4 months agoMobil app not working again. How long tjis time?
Macfarlane
Reading, United Kingdom of Great Britain and Northern Ireland • 4 months agoTried since 06:30 and tried 2 minutes ago nothing
Amanda
Malins Lee, United Kingdom of Great Britain and Northern Ireland • 4 months agoAwful mobile banking app
Chris
Brighton, United Kingdom of Great Britain and Northern Ireland • 4 months agono access since 5 am today
Emma
Sheffield, United Kingdom of Great Britain and Northern Ireland • 4 months agoOnline not available
Reading, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Online site states its Temporarily unavailable
Sheffield, United Kingdom of Great Britain and Northern Ireland • 4 months ago
App down
Sarah
Layham, United Kingdom of Great Britain and Northern Ireland • 4 months agoCoop not available
anon
London, United Kingdom of Great Britain and Northern Ireland • 4 months agoboth online banking and mobile app is down again!
Maidenhead, United Kingdom of Great Britain and Northern Ireland • 4 months ago
Vile site always down changing banks
Dean King
Birmingham, United Kingdom of Great Britain and Northern Ireland • 4 months agoUnable to log in wont accept passcode
Captain R Towle
Great Marton, United Kingdom of Great Britain and Northern Ireland • 4 months agoUnable to log into my personal account via online banking web site 13th July 2023 0210
Kevin Traynor
Plymouth, United Kingdom of Great Britain and Northern Ireland • 4 months agoKeeps saying there's been error and try again
Sarah Henderson
Sheffield, United Kingdom of Great Britain and Northern Ireland • 4 months agoNot accessible
Michael Calcutt
Ashbourne, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't access site at all
Maureen Jenkins
Fetteresso, United Kingdom of Great Britain and Northern Ireland • 5 months agoUnable to log in to membership app to check offers. Then when trying to reset password I get an error message
Christopher Melluish
West Down, United Kingdom of Great Britain and Northern Ireland • 5 months agoOn line banking not available since yesterday afternoon
John MacMillan
Keele, United Kingdom of Great Britain and Northern Ireland • 5 months agoI am unable to get the coop banking app up
York, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Payments not showing delayed respobse
Husbands Bosworth, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Is anyone else struggling to access online- Mine is say contact us after I input details
David Haslam
Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't get online with correct details
Rick Gaskell
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoAndroid app not starting 30 hours
Bill
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoEven the phone cuts off after a few seconds.
Peter Littlewood
Whitby, United Kingdom of Great Britain and Northern Ireland • 5 months agoCannot access, download or print statements on the desktop login since update to app
Hopeless
AMK
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoNo transfers being authorised. App just says there is an error
Mage
Leicester, United Kingdom of Great Britain and Northern Ireland • 5 months agoNot been able to access mobile app login all day. Seems to be a frequent problem with coop mobile app
Caroline
Hempstead, United Kingdom of Great Britain and Northern Ireland • 5 months agoApp says there's a problem with my bank account. Can't log into the online banking and can't call the bank as I get an engaged tone!!
Red
Poulton le Fylde, United Kingdom of Great Britain and Northern Ireland • 5 months agoStill not working
Brain
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoUnable to log in through app or web browser
Seascale, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Not working
Ol J
Newbury, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't log in to mobile ap
Jeannette
Uxbridge, United Kingdom of Great Britain and Northern Ireland • 5 months agoOnline banking not working again
Adrian
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoSaying not logging me in for security reasons when all password right.
Sheffield, United Kingdom of Great Britain and Northern Ireland • 5 months ago
App still down in Staffordshire
Reading, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Unable to log in using monike app on Android.
Was able to access Co-Op bank using their website on my desktop PC.
Tony
Gainsborough, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't access my account
JO
Warrington, United Kingdom of Great Britain and Northern Ireland • 5 months agoSaying security issues
Tracy Collins
Keele, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't log in to my online banking yet again! This is ridiculous! This banking app is always down. I'm going to change banks!
M Rutter
Llanrug, United Kingdom of Great Britain and Northern Ireland • 5 months agoNot letting me login saying security issues.
Rhydymwyn, United Kingdom of Great Britain and Northern Ireland • 5 months ago
App not working again!
Manchester, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Down again!!!!
Karen
Redruth, United Kingdom of Great Britain and Northern Ireland • 5 months agoUnable to log in!
Kf
Manchester, United Kingdom of Great Britain and Northern Ireland • 5 months agoApp isn't working
S Harrison
Birmingham, United Kingdom of Great Britain and Northern Ireland • 5 months agoNo access to online banking again s
Kg
Nottingham, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't login
Saunders
Maldon, United Kingdom of Great Britain and Northern Ireland • 5 months agoBoth Smile and Coop problems with mobile login. I also had the same problem with Smile yesterday. Use every day so it is a major issue.
Phil
Manchester, United Kingdom of Great Britain and Northern Ireland • 5 months agoApp not working again. Very frustrating
Red
Poulton le Fylde, United Kingdom of Great Britain and Northern Ireland • 5 months agoApp doesn't seem to be working
David Hyatt
Sunbury-on-Thames, United Kingdom of Great Britain and Northern Ireland • 5 months agoDown again will be moving banks next week fed up of this
jenniffer dodds
London, United Kingdom of Great Britain and Northern Ireland • 5 months agocan not use mobile or online banking
Adele
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't get on app saying error
Ardrossan, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Unavailable again!
Leeds, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Problems logging In
Desperandum
Dreen, United Kingdom of Great Britain and Northern Ireland • 5 months agoFardy Tuckers, how can I laugh when you’re always down ?
Helen Cary
Elmswell, United Kingdom of Great Britain and Northern Ireland • 5 months agoI am unable to get into my account, it mentions it is for security reasons.
Sean
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoYet again
Manchester, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Cant get on banking
Richard Newman
Manchester, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't log in, now saying I've been logged out for security reasons
Paul Rodman
Newport, United Kingdom of Great Britain and Northern Ireland • 5 months agoStill not working login error
William
Portsmouth, United Kingdom of Great Britain and Northern Ireland • 5 months agoAgain the mobile banking app down. No forwarding last time down for three days. Many customers left
Steve
Leeds, United Kingdom of Great Britain and Northern Ireland • 5 months agoCant login to mobile app keeps saying something is wrong you have been logged out for security reasons ??
Chelmsford, United Kingdom of Great Britain and Northern Ireland • 5 months ago
keep getting error code
Wendy
Caverswall, United Kingdom of Great Britain and Northern Ireland • 5 months agoNot able to log into app. Telephone line engaged
Birmingham, United Kingdom of Great Britain and Northern Ireland • 5 months ago
App down
Mandy
Reading, United Kingdom of Great Britain and Northern Ireland • 5 months agoSaying error when trying to log in.
Geoffrey Allen
Leicester, United Kingdom of Great Britain and Northern Ireland • 5 months agocant login to mobile banking
Richard
Sheffield, United Kingdom of Great Britain and Northern Ireland • 5 months agoI can't Login. Keeps saying there is an error.
Anita Jowett
Manchester, United Kingdom of Great Britain and Northern Ireland • 5 months agoTerrible customer service waiting for 45 minutes to report mobile app is down again
Uxbridge, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Call times far too long. Charges you to call. Mobile App goes down frequently. Will be moving bank after 25 years as a customer.
Nigel g
Cromer, United Kingdom of Great Britain and Northern Ireland • 5 months agoCant login
Paul
Hartlepool, United Kingdom of Great Britain and Northern Ireland • 5 months agoReports error please go back, has done since 6 am
Deacon
Manchester, United Kingdom of Great Britain and Northern Ireland • 5 months agoCannot access banking app
S Cooper
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't login
Trudie Jones
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't log onto online banking comes up with There's been an error
Please go back and try again
Stephen woodward-Jones
Cropwell Butler, United Kingdom of Great Britain and Northern Ireland • 5 months agoAs normal the banks mobile app is down again. Ohh yes they have done some maintenance to improve the service. Ohh yes they have again broken the system ( same old same old) So another week of no service while they repair the repairs. The Co Operative Bank has got to improve or lose even more customers. All I want to do is check my bills are being paid. Thank heavens I opened another account with a bank that actually provides a reliable service. No wonder they aren't closing branches the exodus would leave them without any customers as their mobile/ Internet services are not able to offer any reliable service and cost me in late payment charges from other companies. Be careful customers patience is limited and others provide better service enough for ethical reasons havecto be reviewed as affordable or not.
Louise janes
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoCannot log in on app keeps saying error
Alex
Cefn-coed-y-cymmer, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't log in.
Paul rodman
Sheffield, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't login
Sam
Newport, United Kingdom of Great Britain and Northern Ireland • 5 months agoCant log in, saying error
Patricklennon
Exeter, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't get on line banking
Birmingham, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Can't login again
fred
Uxbridge, United Kingdom of Great Britain and Northern Ireland • 5 months agoerror app
Pitminster, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Keeps saying an error occurred try again later , 24 hrs now.
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Cannot log in
Rachael
Basford, United Kingdom of Great Britain and Northern Ireland • 5 months agoError message pops up after entering log in details
Melissa
Birmingham, United Kingdom of Great Britain and Northern Ireland • 5 months agoBanking app is down again by the look of it. I just keeping getting thrown back of the app
Maria Williams
Portsmouth, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't get into mobile app; this seems to be occurring more frequently.
Karen
Newport, United Kingdom of Great Britain and Northern Ireland • 5 months agoProblem logging into online banking on my phone, just says error, try again?
Julius
Cheltenham, United Kingdom of Great Britain and Northern Ireland • 5 months agoUnable to log in to app
Manchester, United Kingdom of Great Britain and Northern Ireland • 5 months ago
I can't log into my banking app. Was working perfectly fine yesterday but today it won't let me log in
Brenda Stanley
Bartley, United Kingdom of Great Britain and Northern Ireland • 5 months agoCan't log in coop bank app
Robertbower
John O' Groats, United Kingdom of Great Britain and Northern Ireland • 5 months agoI have been waiting over an hour for an instant transfer. What’s happening
Bartley, United Kingdom of Great Britain and Northern Ireland • 5 months ago
App once again not working.
Just keeps buffering
Wilso
Sheffield, United Kingdom of Great Britain and Northern Ireland • 5 months agoLogin page is totally blank. Has been for 24 hours, since at least Friday morning.
Roger Talbot
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoOn my Windows 10 pc the log in page is blank.
I need to log in on my pc as it is more versatile than my iPad.
I can log on on my iPad.
Pauline Springham
London, United Kingdom of Great Britain and Northern Ireland • 5 months agoUnable to log in
Bridgwater, United Kingdom of Great Britain and Northern Ireland • 5 months ago
New update with banking app causes login issues
Dav
Hempstead, United Kingdom of Great Britain and Northern Ireland • 5 months agoUnable lto login all day.
Derby, United Kingdom of Great Britain and Northern Ireland • 5 months ago
site will not open up when logging in
London, United Kingdom of Great Britain and Northern Ireland • 5 months ago
unable to log into online banking
Maureen Benbow
Sawley, United Kingdom of Great Britain and Northern Ireland • 5 months agoNo access
Gill Gregory
Beccles, United Kingdom of Great Britain and Northern Ireland • 5 months agoI am unable to get into my Co-op banking.
D D Kirkpatrick
Warrington, United Kingdom of Great Britain and Northern Ireland • 5 months agocannot login since pm 13.06.23
john parry
Cardiff, United Kingdom of Great Britain and Northern Ireland • 5 months agocannot log into online banking for the past 1 hour.
Richard Brunt
Sheffield, United Kingdom of Great Britain and Northern Ireland • 5 months agoWon't accept card details doing Tesco on-line shopping. I need food delivery as I am disabled.
York, United Kingdom of Great Britain and Northern Ireland • 5 months ago
Cannot log onto my online banking
Jim S
Rochdale, United Kingdom of Great Britain and Northern Ireland • 5 months agowebsite unresponsive
L Marston
Walmer, United Kingdom of Great Britain and Northern Ireland • 6 months agoCant get online banking to open
Maureen Richards
Exeter, United Kingdom of Great Britain and Northern Ireland • 6 months agonot able to access the main site
Anthony Luxford
London, United Kingdom of Great Britain and Northern Ireland • 6 months agoI can't access online banking now - 11.15am - Saturday 10th June. It's been like this for an hour.
Jen Oree
Nuneaton, United Kingdom of Great Britain and Northern Ireland • 6 months agoI have been having log in problems since 8 pm tonight, i managed to sign on at 23:30 but i got thrown out
D Green
Leeds, United Kingdom of Great Britain and Northern Ireland • 6 months agoPoor service
London, United Kingdom of Great Britain and Northern Ireland • 6 months ago
Blank screen when trying to log in on my laptop (all day)
shirley elston
Manchester, United Kingdom of Great Britain and Northern Ireland • 6 months agoI keep trying to log in on my computer but I just get a blank page.
Janet Mills
Meigle, United Kingdom of Great Britain and Northern Ireland • 6 months agofront page loads then nothing when I click log in
Mrs Margaret Bailey
Birmingham, United Kingdom of Great Britain and Northern Ireland • 6 months agoNo feedback from Co-Op to say when we are likely to be able to access accounts
BillAitch
Cheltenham, United Kingdom of Great Britain and Northern Ireland • 6 months agoThe Username/login pages have been down since at least 0845.
NW
Durham, United Kingdom of Great Britain and Northern Ireland • 6 months agoCannot access on line banking
Sylvia
Aberdeen, United Kingdom of Great Britain and Northern Ireland • 6 months agoI get a white screen when I go to the login for the Co-op banking online banking. Happened yesterday as well.
Lynne
Manchester, United Kingdom of Great Britain and Northern Ireland • 6 months agoCan't log on to online banking its just a white screen
Mark HALLAM
Nottingham, United Kingdom of Great Britain and Northern Ireland • 6 months agopress login and the screen goes blank, what is going on ????
Ruth dixon
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 6 months agoCan’t get into account
Frank Abel
Coton, United Kingdom of Great Britain and Northern Ireland • 6 months agoHi need pay bills.
Philip A Goldson
Pineville, United States of America • 6 months agoI have tried to access the Coop Bank login several times in the last 2 days- to no avail. I have tried three different browsers. Bad service.
Jim Williams
Colchester, United Kingdom of Great Britain and Northern Ireland • 6 months agoIs the banking app down again as I can’t log on ?
Christine Haddad
Sheffield, United Kingdom of Great Britain and Northern Ireland • 6 months agoI cannot get through on any number. Card declined and blocked for NO apparent reason.
Pauline
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 6 months agoCan login but can’t access account