Is chums.co.uk down - December, 2025?

Chums Outages and Status
Chums Logo

Chums.co.uk is an online UK-based retailer, providing customers with a broad range of apparel for both men and women. It proudly caters to an often overlooked demographic: the mature and plus-size market. Its offerings extend beyond clothing, including footwear, homeware and health products. With user-friendly navigation and commitment to quality, Chums.co.uk promises a convenient and reliable shopping experience for its patrons.

chums.co.uk outages reported by users in the last 24 hours

No Chums problems reported in the last 24 hours

This chart shows the number of Chums outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Chums User Reports

Check out the latest user reports on Chums, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Dec 02, 2025 - 08:15

    A visitor from Margate, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Oct 23, 2025 - 15:25

    A visitor from Huddersfield, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Sep 27, 2025 - 13:15

    A visitor from Southport, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jul 28, 2025 - 20:13

    A visitor from Mirfield, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Apr 07, 2025 - 16:05

    A visitor from Lambeth, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Feb 05, 2025 - 08:53

    A visitor from High Wycombe, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Feb 05, 2025 - 06:10

    A visitor from High Wycombe, United Kingdom has reported a problem with General Issues

Join Chums Discussion

Suggestions? Issues? Outages?
Please share your Chums experience with other users around the globe.

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Gillian Yallop

Margate, United Kingdom 9 days ago

No pictures of items available over past week.
Cannot use website

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Robert Scott

Huddersfield, United Kingdom 1 months ago

Most horrendous shopping experience a 68 year old pensioner has ever had. Spent large amounts of money on a large order placed on 12th October and so far received nothing. Have contacted chums on at least 8 occasions and got nowhere. Customer service is useless and does nothing to resolve the problem. Have checked delivery tracking which states the order has arrived at the delivery depot but is now delayed that was reported over a week ago and since then there has been no further updates. Rang chum yet again today to speak to a specific customer service agent who I spoke to yesterday to be told she is not around ring back half an hour. Guess what I ring back half an hour later to hear an automated message saying all lines are closed until tomorrow.

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Joan

Southport, United Kingdom 2 months ago

I can’t load the app

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Kevin

Mirfield, United Kingdom 4 months ago

Hi have tried a couple of times over a few weeks to pay for an order by paypal and the button simply does not work or connect me to paypal !

Other stores sites work, even when all cookies were enabled and in an account on Chums when trying to buy goods ?

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Martin

High Wycombe, United Kingdom 10 months ago

Web site down, no reply to emails, suspect company has gone.

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Lilith

High Wycombe, United Kingdom 10 months ago

Dead

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Street, United Kingdom 10 months ago

Website not working!

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Ron Adams

Aylesbury, United Kingdom 1 years ago

I could not get through to the final page to finalise my order.

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Ron Adams

Aylesbury, United Kingdom 1 years ago

Can't get through to finalise order.

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Liverpool, United Kingdom 1 years ago

Cannot log in to my account.

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Peterlee, United Kingdom 1 years ago

Site won't load.

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chris

Epsom, United Kingdom 1 years ago

page wont load

Most common Chums problems reported by users

47

Service

53

General Issues

Chums Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Margate, England, GB

15

9 days ago

Are you experiencing issues with Chums right now?

Is chums.co.uk not working for you? If you are having issues with Chums, please use one of the options below to report a problem with the service

Tips if chums.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest chums.co.uk screenshot
Rate your experience with Chums uptime performance over the last 30 days

Frequently Asked Questions

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

If you are experiencing slow performance while using Chums.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.